Mazatenango Hotels

"Wonderful stay "

"Fuen exelente en El Hotel"

"I wish I could rate this higher than 5 stars. The location is beautiful. Breathtaking views. I prefer a more laid back and quiet vibe. Kula Maya and the town of San Marcos provided that. But when my group and I wanted to have more of an outing, San Pedro was a short ferry ride away. It felt so remote and convenient all at the same time. On top of that, one of the members in our group suffered from appendicitis in the middle of the night on our first night's stay here. We were so scared and the night security guard went out of his way to find us a tuk tuk driver to drive us to the hospital in San Pedro. Following the initial emergency, all the staff at Kula Maya were so attentive to our needs. They were ready to arrange transport for us at a moments notice. I cannot say enough positive things about Kula Maya. Just book your stay here, I promise you won't regret it. It was better than anything we could have imagined. Thank you for a memorable stay Kula Maya! We love you!"

"Great old Classic hôtel. "

"Great location. Good views of Lake Atitlan from the porch. Very secure location. Hostess was most responsive. There is a fully equipped kitchen. Remember to bring basic ingredients and groceries. Most of it is available at small street side stores five minutes from the house. Tuc tucs are readily available to travel into town or to local restaurants. There’s an Italian bistro within five minutes but it was closed Monday and Tuesday. One issue is a steep walk and three flights of stairs to reach the apartment. If you’re carrying luggage it can be a little difficult. The caretaker was helpful and immediately assisted with the luggage. It’s best to have one person remain at the street level with the luggage while the other goes up to the entry door and rings the bell. The caretaker who opens yhe door will help with the luggage if requested. Overall a very positive experience. The shower was exceptional and there’s hot water. There’s a hammock on the porch and gardens to walk around. "

"The room and staff was great, location was not ideal "

"Room was clean and modern. Breakfast was delicious. Beautiful view of the lake. I feel the state of the pool and bridge over the pool should be updated. I thought it was a larger property than it was. Loud music playing by the pool and heard in the rooms until after midnight. "

"Beautiful spot for our stay in San Marcos, the facilities were great, fantastic night sleep in a very big comfortable bed and service from the whole team was excellent. Would highly recommend."

"Great service and very nice apartment, right in the center of San Marcos. Axwell was amazing, he escorted us to our apartment and helped with our luggage and was available through text before and during our arrival to help with questions and to coordinating our stay. Definitely recommend to book at Sarnai! "