Mazatenango Hotels

"Very comfortable bed, cute decor, but the lights rarely worked or if they did they were very dim and flickered constantly, we had to use our headlamps in the bathroom for light. There was also quite big ant problem, primarily in the bathroom and shower, occasionally on the counter and the bed. The pool and cafe were great and the staff was wonderful. I booked through Expedia and received several messages saying they only accept cash payment, either in USD or QTZ, not fond of carrying that much extra cash as this was the last stop on our trip to Guatemala, but on arrival credit card was accepted which was a bit frustrating since repeated communication between myself and the property said only cash."

"Todo fue excelente, pero la amabilidad del personal hizo que fuese aún mejor. Regresaremos"

"Very nice hotel is in a convenient location in San Marcos close enough to the main road and the public dock. Solid restaurant and good customer service. Meals were good if not great. Scenic view of the lake. They did a nice job putting together transportation and activities for our visit. Just be aware that because it is in town you may hear some sounds like music and dogs close to bedtime but never after 10pm. I would stay again. "

"Clean room, excellent staff, lake view from room, beautiful garden"

"Great accommodations excellent friendly staff. Good breakfast with views. Fantastic location and free kayaking."

"Amazing location and room! It was perfect for everything you need. Having the second floor with a little balcony made it feel like you were in the jingle. The doors open all the way and it’s like indoor outdoor living. Absolutely perfect!"

"Unfortunately a very disappointing stay, the music from the bar across the street (Sublime) was so loud it took me hours to fall asleep every night and really ruined the stay. I wish there had been more disclosure of this upfront. Would not come back"

"We loved our stay at Refugio del Volcan. We’ve been travelling through Central America for c 8 weeks and this accommodation stands out as one of the best. We had the apartment unit at the top, which has the most incredible views of the lake! The accommodation was very comfortable and quiet at night for a great night sleep. The kitchen was well equipped and nice hot shower in the bathroom. It’s a fair distance from San Pedro town centre but walkable, and very easy to get a Tuktuk to and from the town for circa 20Q. We couldn’t fault our stay and would totally recommend to other travellers! "

"Friendly and helpful staff"