Van Giang Hotel Guide - Mega Grand World Hanoi hotels in Van Giang, Vietnam.

"Staff was wonderful and the property was in a great location. Gym could stand to be updated and additions made but overall we really enjoyed our time"

"The hotel description is misleading. There is NO onsite breakfast facilities. Breakfast is down the road, outside the hotel!! When we arrived, the only lift in the hotel was "out of service". This is definitely NOT a 4* hotel. It is more like a 1* hotel. This hotel does NOT come with the concierge, the facilities, decor, or top notch service that all 4* hotels offer. This hotel offers absolutely nothing. The staff are miserable and unhelpful. The rating for this hotel definitely needs to be reclassified. Regarding the room. We asked for 2 room queues, but was told we could only have one and if one of us needed to access our room we had to get reception to let us in. The sockets in the room was loose. The kettle needed to be unplugged to stop it over boiling. There are some good points to this hotel, and that is it's location. It is on a quirky road in the centre of all the hustle and bustle."

"Beautiful architecture and rooms. The building is older and needs attention. The smell is unbearable. Smells like sewage "

"Great hotel"

"the breakfast spread can be slightly better"

"One of the issues we had with this property was that it was in a run down area of the city, not very close to anything of interest. Breakfast was good, toaster did not work the 4 days we were there, but limited. "

"Nice place that is close to everything "

"Great hotel, was close to all I wanted to see."

"Excellent courteous dedicated local staff "