Mercer Island Hotels

"Easy check in, clean room, and comfortable bed. "

"The breakfast at the Spruce Cafe in the hotel was excellent. Location also excellent. Overall loved our stay. Only 2 minor issues: The ice was in a bag which was a solid mass you had to bang on the countertop to break up. And one elevator was down the whole time we were there. But the staff were very accommodating and helpful."

"AC wasn't working on a 80-degree day, and window won't open. When we told the staff, they sent up a mediocre fan that only circulated the hot air inside the room. It was like sleeping in a sauna, Location is great, but the stay was not comfortable at all."

"We loved this hotel so much that we decided to stay there again when we flew back in to DFW."

"24 hour rooftop patio was a bonus"

"4nights stay and One day without room cleaning."

"Understaffed, long waits for check in, room had a bad smell "

"The room was very clean and comfortable, the hotel itself was nice and a quick walk to local attractions."

"Staff are very nice and professional. They were pleasant to deal with. The free shuttle was free convenient and readily available. The room seemed clean and the bedding was fresh. The downsides, the heater/ac was not working. The I was checking in, the police were there on a call. As I approached my room I was checking into, the police were there in front of my door. Apparently, the room across from me had the door open and more cops inside the room. I could hear a woman crying and the cops asking questions. I just quickly bolted into my room. Overall, for the price I was good with it. The WiFi was only free if you registered for there rewards program and the “free breakfast” was just bread/toast, yogurt, 2 types of cereal, coffee or juice, and oranges. It was enough to keep the morning hunger pangs away but hardly what I call breakfast."