Marriott Hotels & Resorts hotels in Mexican Riviera, Mexico

"Only complaint I have was there app has to be more user friendly you can’t really use until u r checked in. I could have made my reservations before hand and shuttle reservation. We got suckered into buying a membership for Hyatt hotels when trying to get a taxi. Last thing we ran out of shampoo 2 days before leaving and that wasn’t replaced. Everything else was perfect."

"I rarely write negative reviews, but this stay at Nobu Hotel was a full miss—and not a close call. First, it is wildly overpriced for what you get. A simple double espresso was $12, which is a good proxy for how everything is priced on property. And because there is effectively no off-property experience unless you’re willing to take a 45-minute cab ride, you’re completely captive to those prices. The result: you end up spending a small fortune just existing there. Which brings me to the bigger issue: the service and operations simply didn’t work. We had no hot water the entire stay—four days, not one hot shower—despite repeated and very clear requests to fix it. On the final night, they offered to move us, which was impractical at that point since we were fully settled. That’s not a solution. They also placed a $1,000 food & beverage hold on the credit card—which, candidly, ended up being about what it cost per day anyway with four of us across two rooms eating and spending moderately on property. That alone tells you everything you need to know about the economics of staying there. In sum: completely overrated, operationally flawed, and absurdly expensive for what it delivers. The Nobu brand may carry weight elsewhere, but this property does not live up to it. Go somewhere else."

"The overall condition and the value level of this resort has fallen over the last few years. Food is just ok, pool-side chairs and umbrellas are in rough shape, and the entertainment does not size up to most other resorts. Even though we are sharing the area with sea gulls, their free rein to drink, swim and drop missiles in the pools is a turn off. Yep, the weather keeps us coming back to places like Cabo, but come on Riu… it’s time to shape things up."

"clean room nice hotel"

"Nice and clean "

"Pool was nice, the sales time share people are sleezy. "

"We had a great house keeping lady who took care of are room. The rest of the place was poorly ran."

"This Hotel always has a staff that speaks English. The staff is always top notch, professional over the last 6 years I've been patronizing this hotel. The cleanliness is always satisfying and there 12 o'clock check out time much appreciated. "

"It is an older hotel and could use some updates but, very beautiful place, clean and staff was very good "