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The Ritz-Carlton Bal Harbour, Miami

5.0 star property
Beachfront hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for The Ritz-Carlton Bal Harbour, Miami

View from room
Outdoor pool, pool cabanas (surcharge), pool umbrellas
View from property
Banquet hall
On the beach, white sand, sun-loungers, beach umbrellas
The Ritz-Carlton Bal Harbour, Miami offers a luxurious coastal escape. Relax on white sand beaches or book Thai massages and body treatments at Exhale spa. Enjoy two restaurants, an outdoor pool with private cabanas, and yoga classes for various ways to unwind.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Room service
  • Pet-friendly
The current price is €732
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Non Smoking, Balcony (View)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 47 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds, Non Smoking, Balcony (View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 47 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (View)

42-cm Smart TV with cable channels, TV, video game console

Suite, 1 Bedroom, Non Smoking, Balcony (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 107 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

42-cm Smart TV with cable channels, TV, video game console

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Ritz-Carlton Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

The Ritz-Carlton Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Smart TV
Separate bedroom
  • 260 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Bal Harbour Suite

The Bal Harbour Suite

The Bal Harbour Suite

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Smart TV
Separate bedroom
  • 154 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (View), 2 Kings

42-cm Smart TV with cable channels, TV, video game console

Suite, 2 Bedrooms, Non Smoking, Balcony (View), 2 Kings

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Smart TV
Egyptian cotton bed sheets
  • 154 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (View), 1 King and 2 Queens

42-cm Smart TV with cable channels, TV, video game console

Suite, 2 Bedrooms, Non Smoking, Balcony (View), 1 King and 2 Queens

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Smart TV
2 bedrooms
  • 154 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony), 2 Kings

42-cm Smart TV with cable channels, TV, video game console

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony), 2 Kings

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Smart TV
2 bedrooms
  • 154 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony), 1 King and 2 Queens

42-cm Smart TV with cable channels, TV, video game console

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony), 1 King and 2 Queens

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
2 bedrooms
Blackout curtains
Down duvet
  • 154 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for The Ritz-Carlton Suite, 2 Bedrooms (1 King, 2 Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

The Ritz-Carlton Suite, 2 Bedrooms (1 King, 2 Queens)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Down duvet
  • 260 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Pillow-top bed
Down duvet
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
10295 Collins Ave, Bal Harbour, FL, 33154

What's nearby

  • Bal Harbour Beach - 3 min walk - 0.3 km
  • Haulover Park - 3 min walk - 0.3 km
  • Bal Harbour Shops - 14 min walk - 1.2 km
  • Surfside Beach - 18 min walk - 1.6 km
  • Aventura Mall - 11 min drive - 10.1 km

Getting around

  • Aventura Brightline Train Station (AVT) - 13 min drive
  • Miami International Airport (MIA) - 44 min drive

Restaurants

  • ‪Pura Vida Miami - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Makoto - ‬15 min walk
  • ‪Bal Harbor Bistro - ‬19 min walk
  • ‪Hillstone - ‬15 min walk

About this property

The Ritz-Carlton Bal Harbour, Miami

Luxury boutique hotel near Aventura Mall
Located close to Miami Beach Boardwalk, The Ritz-Carlton Bal Harbour, Miami provides a poolside bar, a garden and dry cleaning/laundry services. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Treat yourself to a Swedish massage, a body wrap or a body scrub at Exhale, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton Bal Harbour, Miami also has a bar, a 24-hour business centre and a steam room. In addition to a sauna and a hot tub, guests can connect to free in-room wired Internet.
You'll also find perks such as:
  • An outdoor pool along with cabanas, sunloungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge) and bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a banquet hall and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 106 rooms offer comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 42-cm Smart TVs with Netflix, premium channels and DVD players
  • Free infant beds, video game consoles and coffee/tea makers

Similar properties

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  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, 388 reviews
The price is €822
includes taxes & fees
1 Nov - 2 Nov
The St. Regis Bal Harbour Resort

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Limo/town car service
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 25 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Artisan Beach House
  • Water's Edge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (91 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-cm smart TV with premium cable channels
  • DVD player
  • IPod dock
  • Netflix
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00, per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 72.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Bal Harbour
One Bal Harbour Resort
Ritz-Carlton Bal Harbour Miami Hotel
Ritz-Carlton Miami Hotel
Ritz-Carlton Bal Harbour Miami
One Bal Harbour Resort And Spa
One Bal Harbour Hotel Bal Harbour
Regent Bal Harbour
The Ritz-Carlton Bal Harbour, Miami Florida
The Ritz-Carlton Bal Harbour, Miami Hotel
The Ritz-Carlton Bal Harbour, Miami Bal Harbour
The Ritz-Carlton Bal Harbour, Miami Hotel Bal Harbour

Frequently asked questions

Does The Ritz-Carlton Bal Harbour, Miami have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ritz-Carlton Bal Harbour, Miami?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Bal Harbour, Miami on 1 Nov 2025 start from €669.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Bal Harbour, Miami pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 250 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton Bal Harbour, Miami?

Valet parking is available for USD 55 per night.

What time is check-in at The Ritz-Carlton Bal Harbour, Miami?

Check-in begins at 4 PM.

What time is check-out at The Ritz-Carlton Bal Harbour, Miami?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is The Ritz-Carlton Bal Harbour, Miami located?

Located in Bal Harbour, this beachfront hotel is in a shopping district and within 9 mi (15 km) of Aventura Mall, Hollywood Beach and Miami Beach Boardwalk. Collins Avenue Shopping Area and Ocean Drive are also within 9 mi (15 km).

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The Ritz-Carlton Bal Harbour, Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 444 reviews
Rating 8 - Good. 59 out of 444 reviews
Rating 6 - Okay. 30 out of 444 reviews
Rating 4 - Poor. 15 out of 444 reviews
Rating 2 - Terrible. 19 out of 444 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Nice new property in a beautiful location. The service was a little less than usual for a RC.
Stayed 4 nights in Oct 2025

10/10 Excellent

Payton Lorren

Liked: Cleanliness, amenities, property conditions & facilities
Had a very lovely stay here, Property was amazing, views were awesome.
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and beach facility is phenomenal, albeit a little difficult to find. Service was OK overall and gym equipment needs to be cleaned much more often (also not sure why kept so warm). Overall amazing facility though so would be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Yolonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful views Awesome private beach and pool area very relaxing Look forward to visiting again
Stayed 3 nights in Aug 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property - been a few times and just perfect
Stayed 4 nights in Aug 2023

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to experience a luxury aura.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great RC Property!

Very nice Ritz Carlton property! Beautiful views from room.
Stayed 1 night in Nov 2023

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service!
Stayed 3 nights in Jun 2024

10/10 Excellent

Katie

Liked: Amenities
suite
Stayed 3 nights in Jan 2025

10/10 Excellent

Tara

Liked: Amenities, property conditions & facilities
Very quite ! The staff was nice and helpful
Stayed 3 nights in Aug 2023

10/10 Excellent

Marcello M

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 4 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is everything you think it would be.
Stayed 3 nights in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with a great service. Rooms are large and comfortable. The hotel is placed in a quiet area with no restaurant and stores nearby, so you need to go with your car every time. The prices of the food and beverages are extremely high at the hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service
A very quiet location. If you are not staying in the homeowner area then you are very much relegated here especially at the pool.

4/10 Poor

C Harley

Liked: Cleanliness
Disliked: Staff & service

Past its best, needs an update

Poor service. Room had to be changed, still had problems. Need to get the basics right. Property needs an update. Staff need to be more reactive to issues. There are so many hotel options in the area, go elsewhere.
Stayed 7 nights in Jan 2025

6/10 Okay

Matthew

Liked: Cleanliness
For the price point, every staff member should be going above and beyond. Some did: Daniel at the beach, the young lady at check in, the bellman at check in. But many acted as if we were bothering them if we had a request or a question. Again, for price point, service should be above and beyond, and many times it was avg or below avg. Beach service was very slow and infrequent, “starts” at 11:30 (too late) and in reality never had a server before 12ish, then took 30-45 min to get food. Restaurants were both 7/10. Nothing to write home about. For the money spent, we won’t be returning. We’ve stayed at comparable properties within a mile or so, with 10/10 restaurants and 10/10 service.
Stayed 1 night in Mar 2025

4/10 Poor

Ismael Perez

Liked: Cleanliness
Hidden charges, disrespectful manager , no kid friendly, dirty beach . Uncomfortable beds ..
Stayed 4 nights in Jun 2023

4/10 Poor

ximena

Disliked: Cleanliness, property conditions & facilities
The hotel is very old for the price, there was smell in the room and it was too late to go down, next day we told them, and they didnt adjust price or something, we stayed just one night and payed 2.5 days cause we arrived early and left 4 pm, we thought they would at least have the gesture to discount the .5 day
Stayed 2 nights in Jul 2024

2/10 Terrible

Yaron

Liked: Cleanliness, staff & service
Disliked: Amenities
The positive: the staff were generally nice, and the hotel had the familiar Ritz Carlton quiet feel and smell. The showers are amazing and the view into the bay gorgeous. It ends there. The breakfast was boring (go to another hotel nearby for an awesome buffet - just not here). Dining (room and restaurant) ends at 10 pm. My bed wasn’t made twice in a row by 2 pm because they are under staffed, but did have staff to knock on door mid-day to check on minibar. The staff is new on rotating basis and don’t know Miami. One staff member was incredibly rude when we had a question about the pool. The hotel gives a voucher for a happy hour drink for coffee or wine but staff didn’t want to honor it for coffee except once as a favor. The morning coffee was watered down.
Stayed 6 nights in Sep 2022

4/10 Poor

ali s

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a room with ocean view balcony ( which I paid extra for) but was given a different a different room with a view of the building next to the hotel and that they don’t have “ocean view rooms” when their website literally says that and that is what I booked and when I told the front desk they gave “another room”. Car parking is $55 per day for those who want to rent a car. I wouldn’t go back because the price you pay for isn’t worth what you get. I normally don’t like to give bad reviews but we didn’t enjoy it even though we paid $2600+ for a day and two night stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erold

Liked: Cleanliness, staff & service, property conditions & facilities
100 % recomendado
Stayed 1 night in Aug 2025

10/10 Excellent

Luiz Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localização e conforto.
Stayed 5 nights in Jul 2025

2/10 Terrible

Dimitri

Disliked: Amenities, property conditions & facilities
Hotel triggered fraud protection on my Chase Sapphire Preferred card. Instead of contacting me they just locked me out of my prepaid room. I felt like a criminal. Their beach is useless and covered with seaweed. They are happy to charge $300 for a day bed but cant be bothered to rake the seaweed and trash out of the beach sand like real luxury hotels do. Also they had the audacity to add a "gratuity" charge of 74$ to my minibar. Its like paying a tip to a vending machine. I think im going to avoid all marriot properties from now on. They are all acting in a consistently anti customer way.
Stayed 3 nights in Jun 2025