Presidential Suite

Reviews of Radisson Collection Hotel, Palazzo Touring Club Milan

5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 49 reviews" "
Rating 8 - Good. 13 out of 49 reviews" "
Rating 6 - Okay. 0 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Druso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, nice staff, very good location. Nice breakfast. Strongly recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

sumeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel. It was very convenient if walking to Duomo and food options wise.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Gessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goo!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Trip in February
This is an excellent hotel, modern updated and very clean. Food in the hotel restaurant was great (I only had breakfast). The staff was accommodating and nice. The location is perfect, was able to walk to the Duomo and shops easily. I will certainly stay here again.
Stayed 4 nights in Feb 2024

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Syed, Omaha

Stayed 1 night in Dec 2023

10/10 Excellent

Mary, Fairview

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, just a short walk away from the Duomo. Staff was super kind and helpful. Overall great stay and would definitely go back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Donato, montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, the service was excellent! Elena and her staff are Amazing! Including the restaurant manager and staff, Kawtar and the while team! Bravo!! Donato
Stayed 1 night in Oct 2023

8/10 Good

greg

Travelled with family, Travelled with partner
Liked: Amenities
Only issue was breakfast. At 36 euros per person, not really worth it. Other than that, the location is great. Property is very nice and service was very nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel Italy
Super clean and quiet friendly staff We enjoyed our stay
Stayed 5 nights in Jun 2023

10/10 Excellent

Ambrish

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, exceptional service by friendly staff.
Stayed 2 nights in Jul 2023

8/10 Good

JON ERLING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Stayed 3 nights in Jun 2023

10/10 Excellent

Adolfo

Stayed 5 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
does not met the expectation
Stayed 5 nights in May 2023

10/10 Excellent

Yihan

Stayed 1 night in Oct 2022

2/10 Terrible

Fangni

Stayed 2 nights in Aug 2022

10/10 Excellent

ronald, new york

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location. Rooms modern and clean. Beautiful. Great breakfast. Staff AMAZING. Helped me with a major problem having nothing to do with the hotel and saved my vacation. Highly recommend
Stayed 3 nights in Aug 2022

10/10 Excellent

Armando

Stayed 2 nights in Jul 2022

8/10 Good

FARHANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast service was terrible, very bad service, we would stay again in this Radisson witch every person working they were excellent, but never again book with breakfast.
Stayed 2 nights in Apr 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Laurent Heras on 27 Oct 2021
Dear Mr Peter, Thanks for your nice review, happy that the stay was satisfactory. Best Regards, Laurent Heras Guerquin General Manager

10/10 Excellent

Gracella Shakiladebie

Stayed 3 nights in May 2024

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old building renovated. Near main interesting points in Milano. Good breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
An excelence Hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Mitsui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はきれいですし、スタッフも親切でした。
Stayed 2 nights in Aug 2023

10/10 Excellent

Larysa

Stayed 3 nights in Jul 2023

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023

10/10 Excellent

Sandor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Schitterend en recent gerestaureerd hotel en heel erg vriendelijk personeel. Stijlvol ingericht en je kan er heerlijk ontbijten of avondeten. Een absolute aanrader als je Milaan wil bezoeken.
Stayed 2 nights in May 2023

2/10 Terrible

Pablo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Pésima experiencia pésimo servicio habitaciones mal pensadas
Stayed 5 nights in Feb 2023

10/10 Excellent

mauricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Juan Pablo

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No hicieron correctamente el aseo el segundo día de estancia. Por ejemplo, el excusado estaba sucio.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

JIN

Stayed 2 nights in Jul 2022

10/10 Excellent

mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Godefroy

Liked: Cleanliness, property conditions & facilities
Peut mieux faire
Un bel endroit, tout neuf, avec une architecture tres belle. Et une excellente localisation. Avec des contraintes qui impactent l'experience : dans notre chambre d'angle, le placard de trouvait dans un coin peu accessible. Ou le bar avec une mezzanine : le buffet y est localisé, il faut donc redescendre avec ses assiettes au risque de tomber... Les plus : hauteur sous plafond incroyable (4m), bonne insonorisation, deco luxe marbre et bois, support TV mural motorisé. Tres bonne équipe pour gerer les bagages et les taxis. Mais globalement l'hotel n'est pas au niveau principalement niveau service : - pas de snack dans les chambres - lampe sur pied sans ampoule - possibilité reduite de reglage de l'eclairage - front desk trop peu staffé (1 hotesse + 1 concierge) - room service lent - impossible d'appeler le front desk ou le room service sans attendre 10 minutes - les femmes de chambre ne remplacent pas le gel douche - mauvais rapport qualité prix du petit dejeuner (pas de vraie orange pressée, choix de pain limité, 2 options de confiture en pot industriel, fruits pas murs, pana cotta trop grasse... et pour 35 euros / personnne)
Stayed 2 nights in Oct 2021
Response from Laurent Heras on 7 Nov 2021
Cher M. Godefroy, Merci pour votre commentaire, nous avons récemment ouvert et je partage qu'il y a beaucoup de choses que nous pouvons améliorer. Nous avons ajouté plusieurs services dont le service de voiturier et nous sommes déjà en train d'organiser le service de conciergerie. Je ne doute pas que nous nous efforcerons de faire mieux sur tous les points que vous mentionnez. Je m'excuse de ne pas avoir répondu pleinement à vos attentes. Cordialement, Laurent Heras Guerquin General Manager

10/10 Excellent

mohammed

Stayed 3 nights in Sep 2021
Response from Laurent Heras on 27 Oct 2021
Dear Mr Mohammed, Thanks for your nice review, we are proud and happy the stay was satisfactory. Waiting again in Milan. Best regards, Laurent Heras Guerquin