Mill Spring Hotels

"The instructions for the room placement is not stated clearly at all. The clerk was rude in explaining that you have to cross the creek ride the elevator circle around the building to up stairs and then get to the hall for the room. Once inside the room the door to the balcony didn't close properly and had such a gap we were grateful it wasn't raining. The amenities and access are not very convenient for older guests or handicapped persons. I wouldn't recommend this property to anyone "

"Overall, I would say this is a nice place to stay. Clean and the breakfast was very good."

"Everything was very clean. The staff was very kind. Breakfast was great and we enjoyed the pool and the hot tub. 10/10. Would stay again. "

"Very accommodating and friendly."

"Pleasure to stay there. "

"Would definitely stay there again. Very pet friendly. Great location and very nice pool area and bar areas"

"Very convenient location near the airport. "

"There was no breakfast offered. However, there was an onsite restaurant open from 3pm-9pm. The rooms were clean. The full size kitchen was stocked with dishes, cups, plates, pots, pans, and bakers rack. Washer and dryer inside the room was adequate although it smelled (slight smell) as though it needed a cleaning. The staff was pleasant. "

"Property is new and nice. The rooftop bar and restaurant is very lovely. The rooms are stylish with great views. There seems to be some issues with the key card elevator at times I saw staff struggle as well as once on my own technology at check-in seemed to be very challenging so the property is still working out the kinks, but the reason I did not give five stars is because I left both my Apple computer and phone charger plugged into the bed. I actually had a picture of it because I took a picture of the chair that I liked beside it as soon as I left. I got home a few hours after check-in I let a staff member know when I called who I believe was the manager. He said he would check and get back to me. I sent a picture to an email. He never got back with me then I was told to join some type of Lost and Found. I went through that whole process only to be told they were not found. I’m in the hospitality business. That’s not how you do things."