San Juan Hotel Guide. Hotels in Monacillo Urbano, San Juan, Puerto Rico

"This is my 4th time at this hotel and Im sad to say it might be my last. This hotel used to be a wonderful and lovely place and it felt high-end but it needs smart modernizing. The restaurant menus are lacking and dated. The rooms, in the surface, look pristine but there are hard water stains, unvacuumed carpet and a coffee maker that cannot be plugged in. Its just not worth the price and it is incredibly pricey. "

"Bad smells , no umbrella with heavy rain. You have to walk outside in the rain. Restaurant ( Meat Market) was good. Had Starbucks. "

"Great place to stay when flying "

"Nice property at a great location. A little outdated though in places. Food options are limited "

"The gym is small, limited in space and equipment. The hotel is currently undergoing renovations so the amenities in the rooms and just overall infrastructure of the hotel was subpar. Although it's worth mentioning the staff that greeted us upon check-in were super friendly and helpful."

"The hotel was very nice and the staff were plessant "

"Everything was great except the person at the front desk when we checked in went on and on how many Hilton Honors points we would receive from our stay, and encouraged us to charge everything on the property to the room so we would receive 2X points. So we spent over $1,300 on the property in four days just for that reason when we could have gone elsewhere, only to find out our stay was ineligible for Hilton Honor points since it was booked through Expedia. When I brought this miscommunication to Hilton’s attention, they basically replied “So sad, too bad.” "

"The staff talking too loud and blast music from their phone while am trying to rest they left me without a toilet paper they was a stain on the pillow case and the smells on the Confort wasn’t fresh they put me on room 42 which every time someone use the door that bring you to breakfast area then my room door shakes am not sure why I have videos and pictures if you want… I don’t want anyone to get in trouble but speak to them because I know communication is importing in the right tone…also try to put a air freshener in hallway bathroom is was clean but not the smell ok I hope this can make it difference have a blessed day"

"Ok"