Pestana Group hotels in Monchique Biopark, Monchique

"It was magnificent. The view majestic and our room was perfect. Clean, great space, nice amenities ( loved the hair dryer!). Breakfast was fantastic and the bar service was always accommodating. Our ports were remembered from night to night.. "

"Great hotel a short walk downhill to the beach and excellent restaurants. "

"We rented a poolside view apartment for 5 nights, as did two other groups we were traveling with. Pros: pool areas are good, excellent for toddlers, large resort, covering large area, lots of free parking, access to cliffside trails was nice w/ good views, staff all friendly and competent, resort restaurants served tasty food. Cons: there appeared to be very little investment into the maintenance of the facilities. I mean everything...exteriors and interiors. For example, in our room the cold water valve under the sink was turned off because the faucet leaked badly when it was turned on. The refrigerator and freezer doors didn't shut and seal regularly because the cabinets and cabinet doors were all askew. All the wicker patio furniture was frayed and in rough shape. The one couch in the living room was missing all the backrest cushions. The latch/lock for the property gate to the trails was broken off, looked like it had been that way for a long time. The spa area was underwhelming. I definitely wouldn't call it a luxury resort and wouldn't feel it was worth the money if I'd paid more than a couple hundred dollars a night. "

"Could not ask for a better location in Portimao. Very central and across the road from the beach. Very extensive breakfast buffet. comfortable room. Very helpful staff. Portimao is about 45 min drive from Faro and 25 min from Lagos, so it's a good central location. Would highly recommend."

"Excellent property, exceeded our expectations!!"

"We had a very pleasant stay at this hotel in Lagos. The hotel was clean, comfortable, and very convenient for exploring the area. The staff were especially kind, attentive, and genuinely cared about their guests’ experience. During our stay, I developed some rash issues after sleeping on the sofa bed and noticed a few bugs there, although I cannot confirm whether it was directly related. I contacted the hotel about the concern, and they responded immediately and handled the situation very professionally. They reassured us after checking the issue and made a real effort to ensure we felt comfortable and cared for throughout the rest of our stay, which we truly appreciated. The location was also very good — within walking distance of several small restaurants and beautiful beaches, around 20–30 minutes depending on where you go. Overall, despite the small concern during our stay, we appreciated the hotel’s quick response, cleanliness, and excellent customer service."

"Decent property, conveniently close to train station. Our large room included 2 sofas using bedding mattresses (so each could sleep 1 for a total of 4). Separate bedroom. Fairly new. Microwave + fridge. One very small TV in main room (none in bedroom). Our 1st floor room (2nd floor by North American standards) had a small ant infestation (at least nothing like bedbugs or other bad news critters). Building construction across the street meant a bit of noise but the noise was fairly low-level (not sure if this was due to good sound insulation or just the new building contractors weren't doing very noisy work) and did not start until a bit after 8am. There's a big grocery store just down the street. AC seemed to work fine (though we didn't experience hot days)."

"Clean room, the beds were’t as comfortable for our preference, too firm. The fridge was confusing to use, not get cold, only a little bit. Bathroom was excellent. Staff was very nice. We would have loved a coffee set up in the room but their breakfast was fantastic. "

"Great shower power, clean, and a variety of delicious food at the breakfast buffet. I would stay again. There is one item I thought may have been overlooked, and that is the sauna area. The surfaces should be wiped down periodically throughout the day, as the floors were dirty and the turkish sauna felt and smelled unclean. There were children in the saunas which surprised me, as where I am from, children are permitted in only the pools, not the sauna. Also, closing the pools at 7 is early."