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Reviews of Mamba Point Hotel

4 out of 5
Mamba Point Hotel
UN Drive, Monrovia, Montserrado

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 35 reviews" "
Rating 8 - Good. 3 out of 35 reviews" "
Rating 6 - Okay. 0 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Bent over backwards to make the stay so wonderful. Great food in any of the restaurants.
Stayed 2 nights in May 2024

10/10 Excellent

GADSDEN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed with extensive inside and outside bar and dining options, nice pool and exercise room, air conditioning in the room that was reliable and adjustable to suite. Good menu to suite practically any international or Liberian taste. Staff were well-trained, competent, and friendly!
Stayed 3 nights in Mar 2024

10/10 Excellent

Emmanuel, Historic New Castle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean.
Stayed 6 nights in Dec 2023
Response from Rabih Zeidan on 27 Jan 2024
Dear Valued Guest, Thank you so much for your feedback of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rabih Zeidan Rooms Division Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Rabih Zeidan on 7 Aug 2023
Dear Valued Guest, Thank you so much for your feedback of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rabih Zeidan Front Office Manager

2/10 Terrible

Shari

Liked: Amenities
Disliked: Cleanliness, staff & service
My room had dead roaches in it and the bed sheets were heavily worn. To top it off I caught an office manager in my room going through my belongings. Breakfast was great though.
Response from Rabih Zeidan on 11 Jan 2023
Dear Valued Guest,Thank you for taking the time to write about your experience with us on Expedia. We are so sorry to hear that the service that you have experienced during your stay was not what you expected. As a five-star Hotel, we pride ourselves on training our team to provide the very best service and customer experience. Our number one aim is to ensure your happiness, so we work hard to employ and train people who enhance the Mamba Point experience for guests. We apologize on this occasion that your expectations were not met, and we have shared your feedback with the relevant team member for review and corrective action.Best regards,

10/10 Excellent

Johnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my time at this property before heading to my home. The hotel is nestled between the beach and the local hot spot for shopping “waterside market”. The dining options are also a plus with 3 restaurants on site. Rabih the manager was always visible and friendly. The staff are very attentive, respectful and super friendly. I’ll definitely be back as s guest.
Response from Rabih Zeidan on 11 Jan 2023
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Expedia.I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards,

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome as usual, the staff is very attentive.
Stayed 6 nights in Jul 2022
Response from Rabih Zeidan on 15 Jul 2022
Dear Valued Guest, Thank you for your positive review on Hotels.com. It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We are certain that the whole team looks forward to having the opportunity to welcome you back here at Mamba Point Hotel. Best regards,

10/10 Excellent

Aboubakar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in monrovia
Great hospitality. The team is super nice and always available. The room seem a bit old but the overall cleaness make it acceptable. The foods is top notch. Definitely recommend this hotel to visitors. Great place to stay with a nice ocean view.
Stayed 5 nights in Jun 2022
Response from Rabih Zeidan on 7 Jul 2022
Dear Valued Guest, Thank you for taking the time to write about your experience with us on Hotels.com. We are delighted to know that we have exceeded your expectations by providing the true Mamba Point experience. We wish to thank you for your positive review as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services. Once again, thank you for your kind feedback and we are looking forward to having you again as a guest in Mamba Point Hotel. Best regards,

10/10 Excellent

Aboubakar

Stayed 5 nights in Jun 2022
Response from Rabih Zeidan on 7 Jul 2022
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't get better than Mamba Point in Liberia. Top of the line. The breakfast is better than most American breakfasts, the security and staff make you feel comfortable.
Stayed 4 nights in Feb 2022
Response from Rabih Zeidan on 15 Feb 2022
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Expedia. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Front Office Manager

10/10 Excellent

Karim

Stayed 2 nights in Dec 2021
Response from Rabih Zeidan on 9 May 2022
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Expedia. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards,

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful atmosphere
Stayed 2 nights in Sep 2021
Response from Rabih Zeidan on 3 Oct 2021
Dear Valued Guest, Thank you so much for your feedback of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rabih Zeidan Front Office Manager

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better options in Monrovia
One of the better hotels in Monrovia, has a nice pool area and gym. Buffet breakfast, although having to put on a plastic glove each time you go up there is a real waste of plastic. There's hand sanitiser there also which should be more than sufficient, especially given it's been proven that COVID doesn't really transmit via surfaces.
Stayed 1 night in Sep 2021
Response from Rabih Zeidan on 30 Sept 2021
Dear Valued Guest, Thank you for your review about the Mamba Point Hotel on Hotels.com. I'm glad to know that we have met your expectations during your stay. Please note that we value your comments just as much and is being shared with the concerned management to better our services. We look forward to welcome you back the soonest! Best regards, Rabih Zeidan Front Office Manager

10/10 Excellent

Timothy Arthur

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2021
Response from Rabih Zeidan on 22 Sept 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Expedia. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Front Office Manager

10/10 Excellent

FLIGHT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable
Stayed 7 nights in Aug 2021
Response from Rabih Zeidan on 1 Sept 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards,

10/10 Excellent

Jelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Great location and comfortable stay.
Stayed 4 nights in Jul 2021
Response from Rabih Zeidan on 28 Jul 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in general. Best hotel hands down.
Stayed 3 nights in Jun 2021
Response from Rabih Zeidan on 10 Jun 2021
Dear Valued Guest, Thank you for your positive review on Expedia. It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We are certain that the whole team looks forward to having the opportunity to welcome you back here at Mamba Point Hotel. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel manager was so helpful to solve any problems we had. He got immediate actions. I appreciated his duty of care and responsibility.
Stayed 1 night in Jun 2021
Response from Rabih Zeidan on 9 Jun 2021
Dear Valued Guest, Thank you for your positive review on Hotels.com. It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We are certain that the whole team looks forward to having the opportunity to welcome you back here at Mamba Point Hotel. Best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Rabih Zeidan on 14 Jun 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Expedia. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards,

10/10 Excellent

herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Monrovia Liberia
It was an excellent stay. The Staff were excellent and the Hotel was very clean.
Stayed 6 nights in Apr 2021
Response from Rabih Zeidan on 8 May 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Director of Rooms

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager Rabih takes amazing care of guests. From being super proactive about airport transportation coming in, to being amazingly helpful when my covid test result did not come on time, he was attentive, proactive, and was really a local advocate for me when everything went sideways. It would have been really disastrous if he weren't there... Will also add the hotel is lovely, food is great, staff very helpful, and gym in good shape
Stayed 3 nights in May 2021
Response from Rabih Zeidan on 7 May 2021
Dear Valued Guest, Thank you for choosing us as your preferred destination. We truly appreciate your feedback and we are happy to read that the service you received from Rabih has exceeded your expectations. Your kind words will be shared with him and to the rest of the team to inspire them to continue to provide an exceptional service to our guests. We look forward to welcoming you back. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best international hotel in Monrovia.
Stayed 1 night in Apr 2021
Response from Rabih Zeidan on 2 May 2021
Dear Valued Guest, Thank you for your positive review on Hotels.com. It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We are certain that the whole team looks forward to having the opportunity to welcome you back here at Mamba Point Hotel. Best regards,

10/10 Excellent

bulent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was perfect especially thanks mr Rabih and resepsion nice crm welcome
Stayed 4 nights in Jan 2021
Response from Rabih Zeidan on 3 Feb 2021
Dear Valued Guest, Thank you for your positive review on Hotels.com. It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We are certain that the whole team looks forward to having the opportunity to welcome you back here at Mamba Point Hotel. Best Regards, Rabih Zeidan Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Manager and entire staff were super helpful with whatever I wanted.
Stayed 1 night in Dec 2020
Response from Rabih Zeidan on 20 Dec 2020
Dear Valued Guest, Thank you for your positive review on Expedia. It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We are certain that the whole team looks forward to having the opportunity to welcome you back here at Mamba Point Hotel. Best regards, Rabih Zeidan Director Of Rooms

10/10 Excellent

David

Stayed 7 nights in Feb 2020
Response from Rabih Zeidan on 10 Nov 2020
Dear Valued Guest, Thank you for your positive review on Expedia. It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We are certain that the whole team looks forward to having the opportunity to welcome you back here at Mamba Point Hotel. Best regards, Rabih Zeidan Front Office Manager

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and nice hotel
Hotel is a little older but that is more Liberia than anything. Definitely worth the price and food was good.
Stayed 3 nights in Dec 2019
Response from Rabih Zeidan on 3 Jan 2020
Dear Valued Guest, Thank you so much for your feedback of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rabih Zeidan Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Mamba Point - such a great facility, very clean and an incredibly friendly team!
Stayed 3 nights in Nov 2019
Response from rabih zeidan on 15 Dec 2019
Dear Valued Guest, Thank you for your wonderful review about the Mamba Point Hotel on Expedia. I'm very glad to know that we have exceeded your expectations during your stay and that you think the Mamba Point is magical! Thank you once again for taking the time to share with us your experience; we are definitely looking forward to welcome you back the soonest. Best regards,

10/10 Excellent

Ian, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, reliable and friendly -- everyone from the reception to to the drivers to the servers in the restaurant. The atmosphere is pleasant with a small gym and nice pool. There are many places to sit and work comfortably or to meet with friends.
Stayed 5 nights in Nov 2019
Response from rabih zeidan on 15 Dec 2019
Dear Valued Guest, Thank you for your wonderful review about the Mamba Point Hotel on Expedia. I'm very glad to know that we have exceeded your expectations during your stay and that you think the Mamba Point is magical! Thank you once again for taking the time to share with us your experience; we are definitely looking forward to welcome you back the soonest. Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in town!
Very good hotel with nice employees. Everything worked out well. No power drop out for 4 days! Thanks, will be back!
Stayed 4 nights in Oct 2019
Response from rabih zeidan on 15 Oct 2019
Dear Valued Guest, Thank you for your wonderful review about the Mamba Point Hotel. We are very glad to know that we have exceeded your expectations during your stay and that you think we take pride to make everything almost perfect! We look forward to welcome you back the soonest. Best regards,

10/10 Excellent

Umut Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Rabih Zeidan on 6 May 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Director of Rooms

10/10 Excellent

Umut Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel at monrovia
Stayed 4 nights in Apr 2021
Response from Rabih Zeidan on 6 May 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Director of Rooms

10/10 Excellent

Umut Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet home
Best hotel as like as our Sweet home
Stayed 1 night in Apr 2021
Response from Rabih Zeidan on 6 May 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Director of Rooms

10/10 Excellent

Umut Ali

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Best hotel forever
Stayed 2 nights in Apr 2021
Response from Rabih Zeidan on 6 May 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Director of Rooms

10/10 Excellent

Umut Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, like a sweet home. All friendly crew
Stayed 5 nights in Dec 2020
Response from Rabih Zeidan on 13 Jan 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Hotels.com. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Director of Rooms

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔이 너무 깨끗하고 좋아요 4성급 호텔이라서 서비스도 최고 였어요. 아주 마음에 들어요 다음에 또 가고 싶어요.
Stayed 2 nights in Jan 2021
Response from Rabih Zeidan on 4 Jan 2021
Dear Valued Guest, Thank you for your wonderful review about Mamba Point Hotel on Expedia. I'm very glad to know that we have met your expectations during your stay and that you liked everything! We look forward to welcome you back the soonest. Best regards, Rabih Zeidan Director Of Rooms