Montchanin Hotels

"Yes it was "

"I stayed at the Sonesta Select Newark Christiana Mall in November 2025, and it was one of the most disappointing hotel experiences I’ve had. There was no hot water during my entire stay, and management did not provide any updates or a timeline for when it would be fixed. Why stay at a hotel if you can’t even take a proper shower? They offered to cancel customers' reservations without penalty, but where am I supposed to go last-minute and pay extra? The cleanliness was also unacceptable -- the nightstand was sticky, the bed sheets had brown/black stains, and the bathroom was unkept, with toothpaste marks on the faucet and a tub that wouldn’t drain. These problems are easily fixed. There was an odd aroma throughout the room. Overall, the room felt neglected and poorly maintained. I expected far better from a Sonesta. I would not recommend this property until the management addresses these maintenance and housekeeping issues."

"The rooms were clean"

"Beautiful view of the river!"

"All was great!! The only little glitches were: Very slow draining tub and no asparagus available after it was ordered and paid for at the restaurant "

"Very clean and the check in was fast and efficient. "

"Rooms are very nice."

"Yes breakfast was Ok. Person running the room was excellent."

"Friendly staff and clean room! We always stay at this location when we come to town."