Montecatini Terme Hotel Guide - Historic Hotels in Montecatini Terme, Tuscany

"...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism"

"We are from Scotland and stayed here a week from 8th November. Excellent hotel. Lovely facilities and fantastic quality. Lovely room ( although we would have preferred to be in the main building than the tower), extremely comfortable bed and all facilities first class. The hotel is excellently positioned for exploring Lucca and reaching the train station to wider explore Tuscany.Staff were all exceptional - breakfast ladies deserve a special mention, they were all lovely and very efficient -as do all the reception staff who likewise were very helpful and always willing and available to assist. We were very impressed. A special mention to Greta on reception. Not only was she first class in dealing with any requirements we had- such as booking a private transfer to the airport- but she was always smiling and cheery and nothing was ever a problem. Compliments to everyone. We hope to be back and will highly recommend this hotel to anyone visiting Lucca. Well done and thank you Brian and Joyce "

"Helpful staff, good location and lovely breakfast ... Some rooms need new furniture."

"Staff were great; Spa was a great plus "

"Perfect base for exploring. Train station nearby and walkable to town. "

"Excellent "

"The booking was easy and the room was clean and comfortable. Really liked the convenience of prepaid parking; the car was in a secure and safe gated area. The front desk staff was both cordial and courteous. Especially Rafael, had has quite the witty sense of humour. Thanks to Expedia we found this hotel and I would highly recommend. It made our stay in Montecatini all that much more enjoyable. "

"Hotel amenities and decor very pleasant. Hotel very clean. Bus stop right behind hotel, hotel staff pointed this out and I wished I had taken advantage because Cab drive to Florence city about 55 euros each way. The breakfast is by far the best I’ve had on this trip. Alot of hot selections and fresh fruit "

"Good value for money "