Business Double Room
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Reviews of Suites DIOH

3 out of 5
Suites DIOH
Loma Redonda 2728, Colonia Lomas de San Francisco, Monterrey, NL

Reviews

8.2

Very good

Rating 10 - Excellent. 181 out of 462 reviews" "
Rating 8 - Good. 169 out of 462 reviews" "
Rating 6 - Okay. 69 out of 462 reviews" "
Rating 4 - Poor. 19 out of 462 reviews" "
Rating 2 - Terrible. 24 out of 462 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
El servicio al cliente es muy bueno, nos atendió un chico muy amable y servicial, nos ayudó con sábanas extras que necesitábamos, el precio del lugar también es muy bueno.
Stayed 1 night in May 2024

4/10 Poor

Erika

Stayed 1 night in Mar 2024
Response from RECEPCION on 26 May 2024
Buenas tardesSu opinion es muy importante para nosotros, nos comenta por favor, cual fue su incomodidad en nuestro establecimiento. muchas gracias por su respuesta

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from RECEPCION on 19 Oct 2023
Agradecemos muchos sus comentarios sobre su estadía con nosotros.

10/10 Excellent

VANESA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked the excellent cleaning service and excellent customer service!. We loved the breakfast… it was a good experience!.
Stayed 4 nights in Aug 2023
Response from Suites DIOH on 9 Aug 2023
Agradecemos mucho sus comentarios sobre su estadía con nosotros

10/10 Excellent

John

Stayed 14 nights in May 2023
Response from Suites DIOH on 4 Jul 2023
Agradecemos mucho sus comentarios sobre su estadía con nosotros

8/10 Good

Victor

Stayed 2 nights in Mar 2023
Response from Hotel DIOH on 18 Mar 2023
Gracias por sus comentarios!!

10/10 Excellent

Virginia

Stayed 2 nights in Jun 2022
Response from Hotel DIOH on 9 Aug 2022
GRACIAS

10/10 Excellent

Victor Hugo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and safe place! Definitely recommended
Stayed 2 nights in Mar 2022
Response from Suites DIOH on 25 Mar 2022
We appreciate your comments.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from Hotel DIOH on 4 Jan 2022
Gracias por sus comentarios. Lo esperamos pronto.

10/10 Excellent

Herberth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2021
Response from Hotel Suites DIOH on 20 Oct 2021
We appreciate your comments

6/10 Okay

Eva

Travelled with family
Liked: Cleanliness, room comfort
Could have been better
Was given the opportunity to pay in cash. Night staff front desk was amazing, however the morning gentlemen had a rude and disrespectful attitude. The cleanness was great especially with COVID. Overall ok Not sure if I would recommend it just because the morning front desk was rude.
Stayed 6 nights in Aug 2021
Response from Hotel Suites DIOH on 31 Aug 2021
I appreciate your comments and am really sorry about that I am talking to the staff to make sure this does not happen again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel, con oferta para quedarse varios días. Tiene cocina y lavandería. Muy recomendable.
Stayed 3 nights in Jul 2021
Response from Hotel DIOH on 17 Jul 2021
Gracias por sus comentarios. Lo esperamos pronto. Bonito viaje.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
Response from Hotel DIOH on 17 Jul 2021
Gracias por sus comentarios.

10/10 Excellent

EBER

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Hotel DIOH on 27 Jun 2021
Muchas gracias por su reseña, esperamos volverlo a ver pronto.

2/10 Terrible

Marisol

Travelled with family
Disliked: Room comfort
The room phone not working people make so noises and disturbing me and middle the night
Stayed 2 nights in May 2021
Response from Hotel DIOH on 8 Jun 2021
Le pedimos una disculpa por los inconvenientes. Trataremos de mejorar. Gracias por sus comentarios.

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Demaciado ruido parese que estaban remodelando asi que no se puede descansar
Stayed 1 night in Mar 2021
Response from Hotel Suites DIOH on 11 Apr 2021
MUCHAS GRACIAS POR SU OPINION , ESTAREMOS ATENTOS .

10/10 Excellent

Gelda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from Hotel Suites DIOH on 24 Mar 2021
Agradecemos sus comentarios y la esperamos de nuevo en su próxima visita a la Ciudad.

10/10 Excellent

Dulce

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from Hotel Suites DIOH on 16 Mar 2021
Muchas gracias por sus comentarios

10/10 Excellent

Alex

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020
Response from Hotel DIOH on 17 Nov 2020
Gracias por sus comentarios

8/10 Good

Lorenzo

Travelled with family
Liked: Cleanliness, room comfort
Good stay, good staff.
Stayed 1 night in Mar 2020
Response from Hotel Suites DIOH on 7 Sept 2020
Thank you for your comments

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Hotel Suites DIOH on 27 Jul 2020
Muchas gracias por sus comentarios

8/10 Good

Jose Miguel

Travelled with group
Liked: Cleanliness, room comfort
Dioh
this is a great hidden hotel that is super affordable whenever you need a quick place to stay this is the way to go!
Stayed 1 night in Apr 2020
Response from Hotel DIOH on 28 Apr 2020
We appreciate your comments

10/10 Excellent

RB, Del Rio Texas

Travelled with family
Liked: Cleanliness
The Hotel was very close to the good hospitals in Monterrey.
Stayed 3 nights in Mar 2020
Response from Hotel DIOH on 31 Mar 2020
We appreciate your comments and hope to serve you again, soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Hotel close to business centers.
Nice property with all the essentials.
Stayed 2 nights in Mar 2020
Response from Hotel dioh on 25 Mar 2020
we appreciate your comments

8/10 Good

Yatciri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay well located in Drs neighborhood
Good Stay well located in Drs neighborhood
Stayed 1 night in Dec 2019
Response from Hotel Dioh on 10 Jan 2020
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Everything was great!! The rooms are super spacious!!!
Stayed 2 nights in Nov 2019
Response from Suites DIOH on 19 Nov 2019
Thank your for your comments

8/10 Good

Maurice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, nice beads, pleasing experience.
Stayed 5 nights in Aug 2019
Response from Suites Dioh on 25 Aug 2019
we appreciate your comments. Hope to see you again soon

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Suites Dioh on 23 Aug 2019
Muchas gracias, lo esperamos de nuevo pronto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from Owner on 8 Oct 2019
Gracias x su estancia. Los esperamos de vuelta.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If your travelling with a Family this is a very good option. Good location, easy access. Cons: Parking lot very tight, designed for small cars only. If you have a Pick up,Minivan (my case) or a Full size SUV be ready to struggle. The 2nd level of the parking lot is non accessible for this type of vehicles. A plus could be, if this hotel was Pet Friendly, since rooms could be easily adapted for small breed companion.
Stayed 1 night in Jul 2019
Response from Suites DIOH on 8 Jul 2019
We appreciate your comments.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Suites DIOH on 11 Jun 2019
Muchas gracias por sus comentarios . Esperamos nos de la oportunidad de atenderle nuevamente en su próxima visita a Monterrey

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Suites DIOH on 13 May 2019
Muchas gracias por su comentario, esperamos atenderlo de nuevo pronto,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that it was extremely noisy through the night, making it hard to get any sleep.
Stayed 6 nights in Mar 2019
Response from Suites Dioh on 19 Mar 2019
I am sorry you had trouble sleeping, we will be more careful so that the other guests do not disturb the rest of the others

8/10 Good

Marta M.

It is a good location,
Near to hospitals.
Stayed 13 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Administración Suites DIOH on 30 Apr 2019
Agradezco su retroalimentacón

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, spacious but the walls are very thin and you can hear it ALL
Stayed 1 night in Nov 2018
Response from Suites DIOH Administración on 14 Nov 2018
Thank you for your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
👍
Stayed 1 night in Oct 2018
Response from Suites DIOH Administración on 1 Nov 2018
Thank you for your comment. We hope to see you on your next visit to Monterrey

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Great place.
Stayed 1 night in Oct 2018
Response from Suites DIOH Administración on 8 Nov 2018
Thank you for your comments. We will be glad to have you here on your next visit to Monterrey

8/10 Good

Xavier, Toronto ON

Liked: Cleanliness, staff & service, property conditions & facilities
affordable and quiet accommodations
The suites are spacious and clean. The location is safe and very quiet; good if you have appointments at the nearby Hospitals, or if you are driving, not so good if you are in Monterrey for vacations and not familiar with the city; altought is a short bus drive or taxi to downtown or San Pedro area. The people at the front desk is great, very friendly and helpful. Parking is easy, gated and safe. Breakfast is “continental” so not many options available, but there are two nice ladies who can make eggs to your like for only $3 CAD. The main thing for improvement is the beds! I found the mattress old and uncomfortable, although a few nights is manageable.
Stayed 1 night in Jul 2018
Response from Administracion Suites DIOH on 11 Jul 2018
Thank you for your feedback, we will address the mattress issue.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Road trip
Staff not communicative except for Maria Elena, who was VERY nice and helpful!.
Stayed 1 night in Jun 2018
Response from mar on 3 Jul 2018
sorry for the inconvinence, we take care of you next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and 24 hours service. Safe and easy acce
Love the room. For the price it’s great. Plenty of room and great view of the city
Stayed 1 night in Jun 2018
Response from Suites DIOH Administración on 20 Jun 2018
Thank you for your comments, please visit us again.

6/10 Okay

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and basic for short stay
Basic service. Since I visited during a hot spell, the tiled floor kept the place cool. It was roomy and it had lots of closet space. I also stayed one night, so it was ok. The kitchenette was decent. Their continental breakfast is a joke--don't count on it. The night tables lacked lamps. The shower head was a joke; it was tiny and it created mostly a mist. It was not fun taking a shower. Their wifi was not very good.
Stayed 1 night in May 2018
Response from Suites DIOH Administración on 20 Jun 2018
We appreciate your comments and will try to improve on the details you mentioned

6/10 Okay

JOSE ANTONIO, Queretaro

Liked: Cleanliness, staff & service, room comfort
Hotel status
I think is a good Hotel for the price. Breakfast is so poor
Stayed 1 night in May 2018
Response from Administración Suites Dioh on 21 May 2018
Thank you for your comments, We will pay more attention on breakfast

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Administración Suites Dioh on 23 May 2018
Agradezcemos su opinión

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suites DIOH are great!
it was a great time!
Response from Administracion Suites DIOH on 7 Mar 2018
Thank you for your feedback. I hope to see you again in your next visit to Monterrey

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The laundry is in a room to hard to find and machine are very old
Stayed 3 nights in Feb 2018
Response from Administracion Suites DIOH on 7 Mar 2018
Sorry about the laundry room, just a few guests use it. I hope in spite of that you stay was agreeable.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tío noise
Stayed 1 night in Feb 2018
Response from Administracion Suites DIOH on 7 Mar 2018
Sorry about your inconvenience, I hope you give us the opportunity and stay with us again.

2/10 Terrible

Estela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally dissapointed
Is not a smoking free area. The entire building with a cigarrette smell. Bedsheets were dirty. Noisy
Stayed 1 night in Feb 2018
Response from Administracion Suites DIOH on 7 Mar 2018
I am sorry you had that experience, the building is non smoking, sometimes guests do not respect the rules. I hope you give us the opportunity to serve you again.

6/10 Okay

Ramon, Mexico

Liked: Cleanliness, staff & service
Good Hotel for Long Stays
This Hotel is in a Residential Area not much around, very Large Rooms good for hot weather but cold in the wintertime. Good Breakfast and great inexpresive a la carte options.
Stayed 1 night in Dec 2017
Response from Suites DIOH on 11 Dec 2017
We appreciate your coments and will address the issue of the temperature in your room. We hope you will visit us again .

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Muchas gracias por su evaluación de nuestro hotel. Esperamos poder atenderlo de nuevo en su próxima visita a la Ciudad de Monterrey. Recepción Suites DIOH