Montgomery Hotels

"Staff was inattentive, no communication or sincere effort for customer service. Had people smoking, other than cigarettes, on stairwell next to office. Rooms left much to be desired, starting with the questionable bedspreads and pillows. Property is looking tired and in need of much TLC. I checked out very early and front desk didn’t bat an eye with my concerns. Someone left a large dog in the next room, barked all night."

"Great location, easy parking, fast elevators, and very friendly staff."

"My reservation was canceled by the hotel due to an error on their part. They were not commondating and rude. Im still waiting on my refund. "

"Everything was great "

"Everything Was Perfect "

"It is a party hotel. A lot of kid parties and guests at pool who were not hotel guests. Also encounted "dancers" in the elevator after leaving a suite down the hall talking about yhe gig they just finished and trying to promote their services to another guest in the elevator. Elevator mechanics are loud as well. Our room wasnt even near the elevators but heard them running all night and early morning. Location is good, pool is big, but just not the type of vibe i was expecting. "

"The staff was attentive, welcoming, warm, friendly, courteous, and extremely helpful. We received excellent service from start to finish. The room was clean and comfortable. We will definitely return!"

"Don't expect quiet or sleep. Unfortunately, even though the location is great, and the hotel is quite nice, there is a defect with the rooms' doors , causing the doors to slam and then bounce and bang multiple times before closing, making LOUD noises. Do not expect to sleep. Everytime, any room on any floor closes, you hear this loud jarring banging door slam. I was put on a busy floor, with guests constantly coming and going in multiple rooms, which was maddening! Both the front desk and the maintenance guy said it was a common issue, with complaints from many past guests. Apparently, this issue could be remedied, but the operations management has chosen to ignore it. I was moved the 2nd night to another room on a less busy floor even though there was less door slamming, it was still an issue "

"The hotel is under construction, the workers like to slam stuff around and yell in the hallways. For some reason, the doors to the room all slam full force of you let them go. It was loud enough to make my girlfriend jump every single time. Employees are great, the hotel is subpar. Might want to stay somewhere else"