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"Great location to walk around the town. Hotel breakfast was good. Nice to have a free happy hour. Clean rooms, but the furniture needs updated."

"Room was fine. Check in accomplished quickly. Breakfast was typical with several options. Location was a plus..close to excellent restaurants and public parking. Woul stay there again!"

"The itinerary I received didn’t have the hotel’s address included. It was frustrating and very unprofessional. "

"Reservation canceled on arrival, downgraded, and forced to sleep in a chair. I booked and paid in full through Expedia on Feb 4 for a March 6 stay. Upon arrival, I was told my reservation was canceled due to a “technical issue.” Instead, they moved me to their TownePlace Suites next door, stating both hotels are under the same management and nothing could be done. My reservation was for 3 adults and 3 kids (6 beds). The new hotel only has 4-bed rooms. This should have been obvious before moving us. With no rollaway available the first night, I slept in a chair while my wife shared a bed with our kids. The next morning, I spoke with the manager, who oversees both properties. He was dismissive and offered only a rollaway and extra pillows, telling me to call Expedia. He even claimed the rollaway was “probably a queen”—it was a small twin and smelled so bad no one would use it. I slept in the chair again the second night. Expedia eventually refunded me, but we were stuck due to high prices elsewhere. This feels like intentional overbooking and shifting prepaid guests to a lower-quality property. The lack of accountability from management across both hotels was unacceptable. I would not stay here again."

"The room was beautiful! Very spacious! We were able to stay with our dog. It was a wonderful stay."

"Only one elevator for the tower, so there was always quite a wait "

"Yea"

"Our room was clean. Bed was very comfortable, my husband loved the cookies nightly, i wish there was a gluten free option. Starbucks was convenient. Staff was friendly, knowledgeable and helpful. Did not use spa or business center "

"Our deluxe king room was quite snug. We stayed on the 4th floor and the person above us was stomping so so much. The property is absolutely lovely and the location was ideal- easy walking to lots of wonderful food. I would definitely recommend this hotel- maybe just spring for the superior king. "