Torpoint Hotel Guide - Mount Edgcumbe House and Country Park hotels in Torpoint, United Kingdom.

"Good hotel in good location. Staff are great "

"Smooth check in. Very friendly staff. Nothing is too much for them, you only have to ask. Comfortable bed, spotless bathroom. It is a great property, most of the staff have been there for a few years and the care and attention to detail shows. "

"A very nice hotel, conveniently located and well priced"

"I booked a larger double room at this hotel to meet my needs and included special requirements (reasonable adjustments) due to a neurodivergent disability. These were acknowledged in a direct message after booking, giving me confidence my needs would be understood and accommodated. On arrival and check-in, I confirmed my sensitivity to noise. The receptionist assured me I had been placed in a suitable room on a quieter side, but also stated that if I wanted a better room I would need to pay extra to upgrade, despite already booking a double room. When I entered the room, it was immediately clear it did not match what had been advertised. It was not of a double standard and looked nothing like the advertised photos. The room was small, with a basic shower and bed. More concerning was the condition of the room. An old wooden window was already open and could not be properly closed, allowing constant traffic noise bellowing into the room. Given my stated sensory sensitivity, this made the room unsuitable. I took my bags and returned straight to reception and explained the room did not meet my booking or reasonable adjustments. I reiterated that I have a sensory disability and required a quieter environment. The staff member contacted someone elseand I was moved to a quieter interior room. This should not have occurred. My needs were clearly stated and acknowledged but not considered when allocating the room. Staff should be better trained to understand non visible disabilities."

"Very unique and interesting apartment. Clean and spacious. Friendly staff and good location with plenty of restaurants, cafes and walks nearby. "

"The host ensured that I was well prepared and made my stay as welcoming and stress free as possible. It is well decorated and very functional accommodation with the en-suite bathrooms surprisingly spacious with excellent shower facilities."

"Spotless room , good empties "

"Loved our stay. It was a perfect position for us as we wanted to walk around the city, visit friends and meet others for coffee. Accommodation was effect for us and was very welcoming. "

"Stayed here before and view is awesome but the apartment is showing signs of wear and tear, dirty grout in bathroom tiles , shower connector broken and you had shower option only not bath, shower head dripped all night, sink plug all corroded, no dishwasher , kettle full of limescale,bed sinks in the middle and awful. "