Rotorua Hotel Guide - Mount Ngongotaha hotels in Rotorua, New Zealand.

"The rooms were clean and the staff is very polite. The only issue I experienced was about 3 to 5 minutes of hot water for a shower. Afterwards it would run cold immediately. "

"Aloha, Excellent,room, staff, amenities "

"The room's bathroom was too small- there was no where to hang out wet togs and towels. Pool gate and area could use a update and refresh. and the curtains are too see through, for $300 per night I was expecting a bit more in the room, but staff were great. Prices for a toated sandwich and salad and fried expensive."

"Very nice hotel. Good air filtration considering closeness to the hot spring water. Excellent location and good looking rooms. Would recommend to anyone coming to Rotorua for the Spas."

"Handy location for my work crew"

"This was pur favorite rental of 5 different houses on our stay in NZ. Loved it so much!"

"Check in was easy and it's hard to miss with it at the very top. Our room had alot of dead crane flys in our room including on our bed. We had fresh towels to but with all the dead bugs Im not sure how fresh the towels were or how recent the room had been cleaned and for the price I would expect better."

"Helpful and friendly staff, beautiful setting with a creek right behind the unit. Kitchen was simple and offered appliances we weren't expecting. Laundry facilities on site was a nice bonus. Only down side was the bed, which was quite firm. One of us loved it, the other not. I used the WiFi for a zoom meeting and it was good enough for the task, thankfully. "

"Ask questions about the amenities and condition of the property! The good--the location is peaceful and beautiful. The host communication was generally good and helpful. That said, we booked this place despite its cost and distance from town centre for three reasons: lots of bedrooms for our party of 9, alpacas, and the pool room. There are loads of bedrooms and bathrooms but not enough hot water for 9 people much less the up to 16 they allow. And there are no alpacas and the pool room is undergoing maintenance. Both are still being advertised as of the writing of this review. In addition there was a major ant infestation even before we prepared any food (so not due to any messiness on our part) and daddy long leg spiders all throughout the house. The house needs a good professional cleaning and many repairs. I have requested a partial refund because of the missing amenities that we chose the house for and was told the host would discuss it with the owner. I have heard nothing since then. Overall very disappointing."