Rotorua Hotel Guide - Volcanic Hills Winery hotels in Rotorua, New Zealand.

"Dirty, disgusting actually, id say its been used to home the homeless or something, couch was shredded and out on the porch all floors had stains everywhere"

"Clean and spacious ! Pool was nice but hottub was empty 😔"

"Clean room. Good location. "

"The staff manager was very rude for only giving water bottles. When asked, he placed it on the desk without saying anything and neglected eye contact, continued his work. This was very disappointing if you are asking for something, and get very poor response. When I called for the confirmation of the room, the lady on the phone didn’t respond well too, just asked me to check on the website (the irrelevant answer of asked question). The room was in a decent condition as mentioned on the website. "

"Amazing view even though the weather was very rainy. Great view nonetheless."

"Very helpful host.Beautiful view.Great stay experience."

"Amenities were tidy however small, as to be expected "

"I did not like there was no actual kitchen or dining space. Did not stay for the full length paid for id like some sort of reimbursement. This wasa"

"The property, although warm and dry, could do with a thorough deep clean. Everything looked tired. There were knick knacks decorating the lounge and ugly stuffed toys. Considering we are charged a cleaning fee it was very disappointing. The bedding appeared clean although no top sheets on the bunks. Two face clothes for our entire family of four was ridiculous and 1 teatowel for the enire weekend. Was insufficient. After paying over 900 for the 2 day stay we wrre left underwelmed. The sofa was filthy and the cracks in the cushions were filled with crumbs and leftover food from previous guests. Also spend some money and buy a new toilet seat. That one is revolting.We do not recommend this property at all. "