Mount Pleasant Hotels

"The office staff was awesome! Room was remodeled and great!"

"We had a last minute cancellation of our flight and needed a place to stay close to MKE airport. We found this hotel through Expedia and got a great deal. What we found when we got there is that the hotel was completely remodeled. Everything was new and nice. The staff was polite and friendly. We had to leave early the next morning, so we didn't get to try the breakfast. However, our room had a smart TV and we were able to watch a movie from our Prime App. We were just 2 minutes from the airport. We had a rental car because of our trip, but this would be a perfect location for people who use Uber. One note: although the "new remodel" smell didn't bother us at all, if you are a person who is physically sensitive to smells, you might want to wait a few months (maybe after June, 2026) to stay here. But only if the sensitivity is real - we didn't have any problem and were impressed with the remodel."

"From the moment I approached the front desk, the staff member seemed annoyed that I was there. When I stated I was checking in, her response felt dismissive, as if I didn’t understand what I was doing. During the check-in process, I was told I needed to pay a $50 deposit. This was confusing to me since I had already prepaid for the room. When I asked for clarification, her explanation was unclear and came across with noticeable attitude. I calmly asked her to explain it more clearly, as I simply wanted to understand the charge. Eventually, she clarified it was a standard deposit, and I paid it. After receiving my room key, I went upstairs only to find that it didn’t work. I had to return to the front desk, where I was then reassigned to a different room due to what I was told was a battery issue. Overall, the interaction felt unwelcoming and unnecessarily frustrating. A more patient and professional approach would have made a significant difference in the experience. Additionally, it was disappointing that the coffee bar was not open at 8 AM, which felt like a missed basic amenity for guests starting their day. "

"It’s easy to miss as you’re driving down a busy 4 lane divided road. A larger sign would be helpful. An automatic door at the entrance would be fantastic as I tripped on the rug and fell upon arrival to check in. I had a medium sized wheeled bag that got hung up on the door and fighting to get the door back open to get my luggage in and a corner of the entry rug was curled up, it was a recipe for disaster. An automatic door would have most definitely prevented that. I was ok, a decent size rug burn on my knee and elbow, but ok. Another guest (young man) came to aide and helped resolve the tangle my luggage and the door were in. The desk attendant offered to upgrade my room. I declined, as I wasn’t injured badly (just my ego). However, he upgraded my room none the less. I’m in my mid 50’s and luckily in good health and very active. An older or less healthy/active person may not have faired so well. Beware of the door if you’re traveling solo. Once I was in and settled - all went well the rest of my stay."

"Perfect for our short stay"

"Breakfast and bar were very nice front desk guy, not so nice. Wife had bite from there beds and he threatened to kick us out like it was our fault they have bugs! Then told us we can’t have any visitors that we can sit with our parents in the lobby! Like I’m a little kid. Never have I heard you can’t have guests in a hotel. Furthermore I never had a guest. Very disrespectful. Then I cleaned my room after I got home from work and set the dirty shower towels and 3 little grocery bags with garbage. They had the nerve to call my room wake up my wife to tell her we can’t put garbage outside of our room. Every hotel I’ve ever been to that’s what you do to get you garbage picked up especially when they don’t offer to clean your room you have to ask 24hrs in advance. Absolutely horrible staff, disrespectful, rude, and nosy. The guy follows you around like a little kid to make sure you don’t have a guest. Very weird!"

"Nice place to stay for the price not bad !!"

"Room smelled like smoke. They either give someone the wrong access or the person has a master key. Someone walked into our room at 4am in the morning and they had a key to our door."

"Awesome breakfast! Helpful staff! Comfy rooms!"