Search Hotel Resorts in Mourea

"The room's bathroom was too small- there was no where to hang out wet togs and towels. Pool gate and area could use a update and refresh. and the curtains are too see through, for $300 per night I was expecting a bit more in the room, but staff were great. Prices for a toated sandwich and salad and fried expensive."

"Great value for money, heated outdoor pool, freshly decorated rooms."

"Breakfast was varied and frest. Pool facilities great with kids. Generous rooms with comfy beds."

"Nice accommodation, close to major attractions"

"Loved our stay here.. wonderful, helpful and friendly reception, 3 mins walk to Eat Streat!! Great parking, superbly comfy bed, lovely clean room and bathroom. All the essentials and we’ll be back ❣️❣️"

"Very nice hotel. Good air filtration considering closeness to the hot spring water. Excellent location and good looking rooms. Would recommend to anyone coming to Rotorua for the Spas."

"Dated, but nice!"

"On arrival, the reception staff were polite. However, our experience declined the following morning when we discovered there was no power on one side of the room, and the lights and power sockets were not working. We reported this issue to staff before heading out for the day. When we returned at around 9:20pm, our access cards were no longer working and we were unable to enter our room. There were no staff present at reception, so we followed the instructions provided and attempted to contact staff using the reception phone and the listed mobile number. Despite multiple attempts, no one responded. As we urgently needed access to our room for the night, we contacted customer support for assistance, which took considerable time. Meanwhile, we continued trying to reach the property. At around 10:00pm, someone finally answered, and a staff member arrived at approximately 10:20pm — over an hour after we first tried to get help. When we asked about the delay, we were told the call had only just been received and were questioned about whether we had followed the correct process. After waiting for such a long time, it was disappointing not to receive an apology. Overall, this was a very frustrating experience, and we would not choose to stay here again."

"We loved our log cabin, it was very spacious, the only thing that let it down was the bedspread smelled horrible so I suspect it hadn’t been washed in a long time. I ended up taking the duvet off the spare bunk bed because I thought I was going to gag. The kitchen facilities and bathrooms are great. The hot pools are awesome and the main reason I stay here. I note that the tv wasn’t working in the tv room and there was a note telling people to use the tv in the games room instead, but when my daughter went there at 8.05pm it was locked, so that was disappointing. "