Muldraugh Hotels

"The casino itself seems to be maintained okay. The room was a nice size and okay. It was clean but the bed linens are very thin and worn The comforters are non-existent as all the insides of the comforters have balled up but they put them on the beds anyway. They were very clean however. I did not frequent the casino"

"Most areas of the room were very clean. But its time for a deep clean or at least a wipe down of areas that are not on a routine basis. There was significant amount of dust and hair on the bathroom walls, baseboards, and vanity backsplash edge. We found the beds and pillows to be uncomfortable which was the sole reason we booked this hotel because several of the reviews mentioned that they were. The breakfast was okay but not great. The pool is small but enjoyable. There were six kids in the pool from different families... all being respectful of each other but it definitely was full. "

"Great for 1 night. It was clean and free parking. "

"Awesome place for the money! Looks like the hotel has been renovated. We had what felt like a new bed. Breakfast was amazing as well. Nice indoor pool and area with tables to hang outside of your room. I’ll definitely be coming back to this hotel on my way home from my next vacation."

"We are extremely disappointed with our recent stay at this hotel. We specifically chose this property because it was advertised as non-smoking, which was especially important as we were traveling with our young family, including three small children. Unfortunately, upon entering our room, it was immediately clear that this policy had not been enforced. The room had a strong, lingering smell of cigarette smoke, as if someone had been smoking there for an extended period of time. This was not only unpleasant but also concerning from a health and safety standpoint, particularly for our children. We reported the issue to both the night clerk and the morning clerk, hoping for a resolution such as a room change or some form of compensation. However, both interactions resulted in little more than a brief apology, with no effort made to address the situation in a meaningful way. We also attempted to follow up with the hotel multiple times after our stay to express our concerns about the hazardous conditions we were subjected to, but received no response whatsoever. Even when Hotels.com tried to contact the hotel on our behalf, there was still no reply. It is incredibly frustrating to have paid for accommodations that were not only misrepresented but also unsuitable for a family with young children. The lack of accountability and customer service only added to an already negative experience. We cannot recommend this hotel and strongly urge management to take accountability. "

"I had a wonderful stay at the Cottonwood Airport & Expo Hotel Louisville. The staff were incredibly kind, friendly, professional, and knowledgeable. Truly exceptional service from start to finish. The hotel and rooms were clean, comfortable, and well-maintained, I enjoyed my stay and would return. I recommend it to others!"

"Fitness room was closed. TV did not work and shower curtain was broken. "

"Great breakfast. "

"This hotel is phenomenal & at a great price! Very clean, very easy to get to with tons of great restaurant options within walking distance. Highly recommend! "