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Reviews of KONCEPT Hotel Löie

3 out of 5
KONCEPT Hotel Löie
Bernstrasse 28, Munsingen, BE

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 73 reviews" "
Rating 8 - Good. 27 out of 73 reviews" "
Rating 6 - Okay. 12 out of 73 reviews" "
Rating 4 - Poor. 8 out of 73 reviews" "
Rating 2 - Terrible. 3 out of 73 reviews" "

8.8/10

Cleanliness

7.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nastya

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Sophie

Stayed 1 night in Sep 2023

8/10 Good

Ali

Liked: Cleanliness, staff & service
Nice and clean place to stay, no ac, but it's possible to open the windows
Stayed 1 night in Jul 2023

10/10 Excellent

Viorel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home comfort
Cozy, close to train station and grocery shopping. Thank you!!
Stayed 1 night in Jun 2023
Response from Daniela on 8 Jul 2023
Dear Viorel,thank you for your reply.Kind regards,

8/10 Good

Shevawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was great for a pass through town stay. The price was average and the room was great for one nights rest.
Stayed 1 night in Jun 2023
Response from Daniela on 8 Jul 2023
Thank you for your ratingKind regards

10/10 Excellent

Neringa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy self check in, clean, quiet

10/10 Excellent

James

Stayed 1 night in Oct 2022

6/10 Okay

TamRea

Travelled with family
Disliked: Staff & service, room comfort
No frills stay
The checkin is weird. You used a Ipad and self making room key. The view from our room was nice, but the church bells ring all day and night and traffic noise is loud, so if your a light sleeper I wouldn't recommend this place for you. We traveled to Interlaken from this hotel, It's about an hour away.
View from room. The church bells are this close to the hotel.
Stayed 2 nights in Aug 2022

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Carmela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Anja

Stayed 1 night in Nov 2023

2/10 Terrible

Laurie

Stayed 1 night in Oct 2023

8/10 Good

PierreNicolas

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Un lion qui se cache mais est omniprésent!
Très bonne literie et bon confort, mais, vu l'absence de service sur place (réception à effectuer soi-même), la possibilité de se faire un thé ou un café manque cruellement! Et il faut juste savoir que Loïe veut dire Löwen…. qui est le nom visible quand on cherche !
Stayed 1 night in Oct 2023

6/10 Okay

Christian

Business traveller
Disliked: Staff & service, property conditions & facilities
Digital check in, not easy if you don’t know the reservation number which I couldn’t find. Also no restaurant or breakfast. Could be OK for others but not for me.
Stayed 1 night in Oct 2023

10/10 Excellent

Alican

Stayed 1 night in Sep 2023

8/10 Good

Tobias

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Andre

Stayed 2 nights in Aug 2023

6/10 Okay

GIL PIERRE

Stayed 2 nights in Aug 2023

6/10 Okay

Agustin

Stayed 1 night in Aug 2023

8/10 Good

Roland

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Werner

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Hugues

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Manque d'accueil
Belle chambre mais reste un hotel 100% en auto-enregistrement et sans petit-déjeuner disponible. Aucune enseigne Löie mais Lowen. Vous allez passer 3 fois devant sans vous arrêter.
Stayed 1 night in Jun 2023

8/10 Good

Lea

Stayed 1 night in Jun 2023

8/10 Good

Corinne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war ok für 1 Nacht. Von Aussen sieht das Haus sehr leer und etwas ins Alter gekommen aus. Da es kein Personal hat und man vor Ort selber eincheckt digital, ist es halt etwas unpersönlich und kalt. Die Betten waren gut und die Zimmer sauber.
Stayed 1 night in May 2023
Response from Daniela on 29 May 2023
Danke für dein Feedback und die Zeit, die du dir dafür genommen hast.Es freut uns zu hören, dass du mit den Zimmern und der Sauberkeit sehr zufrieden warst.Viele Grüße

6/10 Okay

Perla

Travelled with partner
Das Zimmer war extrem kalt & man konnte der Lärm von draussen auch sehr gut hören. Das Badezimmer war sauber aber nach Rauch gerochen.
Stayed 2 nights in Mar 2023

4/10 Poor

Armand

Stayed 3 nights in Feb 2023

2/10 Terrible

carole

Travelled with partner
Disliked: Staff & service
Personnel peu sympathique et incompétent. Je ne conseillerai à personne de réserver dans cet hôtel.
Stayed 1 night in Feb 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Cristian

Stayed 1 night in Jan 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faciliter de parler avec un responsable malgré le check in a distance

4/10 Poor

Kurt

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Markus

Business traveller
Ich werde NIE WIEDER dort buchen
Ich konnte aufgrund PCR Test nachgeewiesener Erkrankung nicht anreisen. Anstatt wie üblich die erste Nacht als Stornokosten zu berechnen, hat das Hotel den kompletten Aufenthalt berechnet. Ich werde NIE WIEDER dort buchen
Stayed 3 nights in Sep 2022

4/10 Poor

Dolla

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
es ist ein sehr schönes hotel jedoch die zimmer sind sehr schlecht gereinigt! haare und schmutzige bettwäsche. sehr schade
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Not too bad for one night
The hotel is quite ok, the check in is not a drama like other people post, the parking outside or even below ground is very convenient; what I don’t think was good was 1/the bed and pillows, 2/that despite looks clean the cleaning is superficial (in a drawer there were used Kleenex and an empty pills blister) and apple 3/the noise from the church bell was unbearable (rings not only every hour but every quarter too).
Stayed 1 night in Jul 2022

8/10 Good

Natalia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

francesco

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
La totale assenza di servizi è una grossa mancanza per un hotel di questa categoria e prezzo. il soggiorno in hotel non è solo una camera per dormire, ma anche la possibilità di avere dei servizi, come per esempio un caffè la mattina oppure una bottiglia di acqua. La camera era bella e pulita.
Stayed 1 night in Jun 2022

10/10 Excellent

Edona

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Preis/Leistung sehr gut
Stayed 1 night in Jun 2022

4/10 Poor

Sandro

Stayed 2 nights in Jun 2022

8/10 Good

CHARLES

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très beau batiment..chambre très propre et très jolie avec ses poutres en bois, salle de bain très fonctionnelle et atypique..Nous étions 2 et on aurait aimé avoir une chaise supplémentaire..et il manquait un drap de bain..sinon, le fait de ne pas avoir quelqu'un à l'accueil nous un peu dérangé car nous ne sommes pas adeptes des QR code , etc..Mais nous avons trouvé quelqu'un pour nous aider..
Stayed 1 night in Jun 2022

8/10 Good

Marcel

Stayed 1 night in May 2022

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach wunderschön. Serh empfehlenswert.
Stayed 1 night in Feb 2022

8/10 Good

FLORENCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Maik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Zimmer mit schönem Bad Super Bett
Stayed 2 nights in Nov 2021

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo muy bien para un viajero de negocios, parking
Stayed 1 night in Nov 2021

10/10 Excellent

Jerra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkompliziert, gemütlich und sauber.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Yuen Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable room in a stylefully redesigned centuries old inn, just a little ride away from the buzz of the city. Pleasant placing of bed and furniture, spacious bathroom give a luxurious feel. We appreciated the efforts done by the hotel to support social projects! The staff while working remotely, was very kind and helpful whith prolonging our stay sorting out the steps for re-checkin. This was only necessary because we rebooked directly at the hotel. We didn't notice in the description that there is no elevator, which for us was absolutely no problem! (We had a room on the top floor). But maybe nice to know beforehand for others who may need one.
Stayed 1 night in Aug 2021

6/10 Okay

Andreas

Liked: Cleanliness
Soweit nicht schlecht
Zimmer soweit OK. Jedoch 2 Tage vor Abreise abends kein warmes Wasser und auch am nächsten Morgen nicht. Bin dann trotzdem 1 Tag früher abgereist. Allerdings wird die nicht genutzte Übernachtung trotzdem verrechnet.
Stayed 10 nights in Jun 2021