Cortona Hotel Guide - Museo Diocesano hotels in Cortona, Italy.

"Our arrival experience was less than stellar for a warm welcome to property. Front desk associate was very cold and accusatory of the situation we encountered outside of the property. We have traveled extensively and I expected better arrival experience. It all changed for the better when we finally got to our amazing suite and befriending two amazing individuals in the hotel bar. The roof top suite was absolutely amazing! The room is quiet, private and much larger than described on the site. We absolutely loved the room and the privacy. The rooftop suite is the best in the house! Claudio in the bar and Salvatore the sommelier are stellar to guests, they turned around the entire experience! I let them know what had happened upon arrival and they immediately got the GM to reach out to us. Lara, the GM is amazing and quickly made our experience turn into something so special, as we wanted! She is an incredible woman and turned our stay into an incredible experience! The breakfast is nothing less than wonderful and the service in their restaurants are so attentive and the food was delicious. Hands down, I would love to go back again. They certainly made things right by making our romantic stay, exactly what I wanted. They made us feel heard and valued and welcomed at this once in a lifetime experience. We made friends that we will cherish and memories that we will never forget! Claudio, Lara and Salvatore really made our stay exactly what we needed and wanted! "

"Most comfortable room and bed beds that we stayed in the whole time we were in Italy! Also, the breakfast was 10 out of 10! Much better than the five star hotel that we stayed at in Rome and Florence. "

"The host was great, super friendly and explained everything. The location is just inside the city wall and a short walk to the piazza, shops and restaurants. The floors and bathrooms were recently redone and it is nice to have 2 separate seating areas with a table and kitchenette. Only thing that would be nice to have are dressers in the bedrooms as the smaller room only had a very small one and a small hanging bar with no place to put luggage. Additionally, would be great to have some paper products like napkins and paper towels. Overall, was a good experience."

"The personnel were warm and accommodating. The breakfast was amazing! The views were wonderful!"

"great view, very clean, friendly staff"

"We enjoyed our stay here! The beds were comfortable and clean, the balcony view was beautiful, the apartment and furniture were clean, and we loved the personal interactions with the hosts - they were welcoming, helped us carry our bags up the stairs, and helped us coordinate a taxi ride. Would definitely recommend staying here! "

"Fantastic property! Location was spectacular and the hosts were 100% accommodating "

"Very friendly and helpful staff. Nice rooms"

"We were two families and spent a wonderful week at this fantastic villa. The owner and staff are very helpful and welcoming. Lovely views and pool and a short walk to the town, an excellent base to explore from. I would highly recommend."