Osaka Hotel Guide - Namba Grand Kagetsu Theater hotels in Osaka, Japan.

"Great hotel, great location. Made the train ride from Namba a breeze."

"At check-in we had a very bad experience. We were extremely tired and just wanted to rest, but we were told that the room we had booked was not available because the previous guest had extended their stay. We were told we might get a room on a lower floor the next day if it becomes available. The staff had very limited English, and the whole process took almost 2 hours, which was very frustrating especially late at night. We did not receive the room we originally booked and had to change rooms the next day to finally get the one we had reserved (higher floor with a view). On the positive side, once settled, the hotel itself was clean, the superior room size was good and comfortable, and the location was great—around 10 minutes walking to Dotonbori. The city view from the higher floor was beautiful and enjoyable. The room had a nice bathtub with hot water, and overall the stay became pleasant after the initial issue. However, the rooftop pool and jacuzzi were not working and could not be used during our stay. Overall, mixed experience: very disappointing and stressful check-in process, but good room, clean hotel, and great location afterward. "

"Very good location. 5 mins walk to Dotonbori. Not difficult to reach from KIX. Staff very friendly and keeps room very clean. Free coffee in the lobby is a welcome treat anytime during the day or when returning to hotel before 10 pm. Easily accessible via Metro Osaka. Room a bit small for 2 guests. Breakfast is simple but good enough for start of day. Would appreciate more variety on breakfast especially for a stay of more than 3 days."

"Incredible location. In the Heart of Osaka with everything in walking distance. Rooftop patio is a nice touch. I would definitely record recommend this hotel."

"Best hotel on my trip to Japan I would highly recommend to anyone looking to stay in Osaka near dontonbori "

"Great location - staff were helpful and the room was probably the widest room I’ve had in Japan. This hotel opens directly onto the busy street so great to immediately get whatever you need. "

"Staff were great and very nice hotel with a great location"

"Fabulous and clean. Wonderful price."

"Couldn't check in early unless everyone in room signed up for their rewards program on their phones, this took as long as waiting for check in so after 20 minutes we bailed and came back later. Once checked in we were given the room right at elevator and laundry vending room with no door very loud. We moved to a room down the hall and the refrigerator did not work and they tried to tell us it was working because the switch was on but it was hot inside. They brought a refrigerator from other room. We were given a washcloth at the front desk for each person in room, so bizzare. We hung the do not disturb sign on door and just enjoyed our vacay away from the hotel."