Nelson Hotels

"Let's just say that this is definitely not the place you want to bring your family. I arrived around 11:00pm, 3 hours past the supposed front desk hours. The instructions on the wall were to dial 500 and wait for assistance to check in. 1 hour later, and no one has yet to show up. Finally, a gentleman showed up and got me checked in. He was polite, yet didn't apologize for the length of time it took to assist me in checking in. I walked through the glass door to the elevator and was greeted with the strong smell of weed, a pet store & a fish market. The hallways were very dimly lit as well. I get to my room and everything just smells like weed. I am already regretting my decision to even check in, but after traveling all day, I was just ready for a shower and sleep. I ran the shower for 5 mins waiting for the water to warm up. It never did. Barely lukewarm. I finally made it to bed and at 3:00am I was awakened to a roach crawling up my arm. I'm not squeamish, so I just flicked it off and used my shoe by the bed. I left a few hours later and accidentally shut the door without my key card. I went downstairs, but there was no one at the front desk to help (at 8:00am). When I reluctantly returned that evening, there was still no one at the front desk. I called the 500 again from the phone on the wall and had to speak with 4 different foreigners to get someone to come get me a new card. This took over an hour, again. I packed my stuff and left. Worst place eve"

"It was very clean"

"Great hotel"

"Room was in good condition. Pricey Breakfast was okay. "

"The rooms are always fresh, comfortable, and clean, and the staff is super friendly. "

"When I tried to check in the Motel 6 receptionist could not find my reservation in their system. They blamed it on Hotels.com. Their suggestion to resolve the issue was to contact Hotels.com, cancel the original reservation, and book another reservation at a higher rate. I did not feel comfortable doing this, nor could I afford to spend more money and wait 7-10 business days for my refund to post. I made my original reservation and paid im good faith that I would have a room. Fortunately the representative with Hotels.com helped me get a room at another hotel at no extra cost to me. "

"Trip was cut short but very clean and very private. Very Nice"

"Good"

"Staff was great room was good but there was a 48 hour long “adult session” next door that no one seemed to care about. I had to keep the tv on high volume my entire stay. The walls are so paper thin"