San Diego Hotel Guide - New Americans Museum hotels in San Diego, United States of America.

"The rooms and overall property feel outdated, though we will say the kids had a great time, which was a plus. Unfortunately, there seemed to be quite a bit of miscommunication among the front desk staff. On multiple occasions, we received completely different answers depending on who we spoke with, which made the experience frustrating and confusing. The grounds could also be better maintained. There were ants in our room, and the patio furniture was dirty, so we weren’t able to enjoy that space. Additionally, the strong Glade plug-ins triggered our allergies, which made our stay less comfortable. The room itself was also lacking basic seating, there were no chairs available, only the beds. Overall, the property gives more of an outdated boutique feel. If you’re looking for a high-end, luxurious getaway, this isn’t the place. We had hoped for more, especially for the price we paid. This was our first time visiting the property and will likely be our last. We had seen mixed reviews beforehand but decided to experience it for ourselves. That said, we do appreciate the potential of the space and hope improvements can be made to create a more consistent and comfortable experience for future guests."

"My husband and I enjoyed our stay here. Its not that far off from locations we wanted to visit. Would come back for another stay. "

"bartenders at poolside bar were great"

"Rooms were adequate, pool and pool side seating was nice to have. Great to have 3 beds in a single room for a larger family. "

"Outstanding customer service and a beautiful location."

"There are definitely some positives. The location is great, the rooms were very clean, and the pillows were surprisingly comfortable. The pool area was also well stocked with towels, which was a nice touch. However, the experience took a serious turn on our first night. Around 10 PM, the fire alarm went off and everyone evacuated. Shortly after, multiple police cars arrived and a helicopter was circling overhead. It quickly became clear this was not a simple fire alarm situation but something much more serious. I was outside on the sidewalk with my three children. One of whom didn’t even have time to put on pants.Terrified and confused is an understatement. We stood outside for quite a while with zero communication from hotel staff. No instructions, no reassurance, nothing. I had to repeatedly call the front desk myself just to get any information. When I finally got through, I was told we could return inside “at our own risk.” At that point, we had heard there was an armed robbery and suspects hadn’t been caught via the helicopter message. As a parent, that’s unacceptable. We had no idea if we were safe in the hotel or not, and staff made no effort to clarify or support guests during what was clearly a frightening situation. The next day, staff completely downplayed the incident, claiming it was just a fight between two women in the lobby—which frankly did not match what everyone witnessed the night before. That lack of honesty and transparency made the situation even worse"

"We stayed at Homewood Suites by Hilton San Diego Airport-Liberty Station from April 2 to April 7 with my 14-year-old child, and it was one of those rare cases where absolutely everything was perfect. The room was a spacious studio with a balcony and a fully equipped kitchen. Everything was very clean, cozy, and well maintained. The kitchen utensils were in great condition, and the bed was extremely comfortable. Breakfast was excellent — a buffet with a great variety of food and drinks. The location is fantastic, right by the water, with a beautiful walking area along the bay. There are also several restaurants nearby, as well as a Starbucks. The staff was very friendly and attentive, always ready to help. The airport shuttle service (both ways) was very convenient. Another big plus was the heated pool. However, what my son loved even more was the small basketball court — it became his favorite spot. This is truly a place where expectations were not only met but exceeded. I highly recommend this hotel and would definitely stay here again."

"AC worked fine"

"Good place- however not a very comfortable bed. Do not recommend if you suffer back pain"