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Reviews of The Broome

4 out of 5
The Broome
431 Broome Street, New York, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 275 reviews" "
Rating 8 - Good. 33 out of 275 reviews" "
Rating 6 - Okay. 10 out of 275 reviews" "
Rating 4 - Poor. 4 out of 275 reviews" "
Rating 2 - Terrible. 6 out of 275 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
The wonderful breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Stephanie, DDO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the warmth of the Hotel, The staff is amazing and always makes us feel like we are at home! Cant wait to come back in the Fall! xoxoxoxoxo
Stayed 4 nights in Feb 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, all the best at your disposal. Shopping is insane. The staff was helpful. Linens could be improved but otherwise A
Stayed 2 nights in Jan 2024

10/10 Excellent

HOLLYLANE

Stayed 1 night in Jan 2024

8/10 Good

Cathy

Travelled with family
Was very nice - small but good. Clean and in a centrally located area
Stayed 1 night in Feb 2024

8/10 Good

Harvey Shipley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Dec 2023

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Disliked: Amenities
The hallways were extremely dark and a little scary. It was not worth the $900 per night!! No room service, no refrigerator or coffee/tea service. Was disappointed. Staff were extremely nice and helpful!!
Stayed 2 nights in Dec 2023
Response from Michael on 22 Dec 2023
Hello Anne,I am sad and sorry we didn't meet up to your expectations. As we are a small boutique are services are limited however If one asks we can certainly try our best to accommodate. Coffee/tea is alway available upon request with us at the front desk after breakfast service is done. We do also have mini bars available upon request too. I hope you would consider us again when you visit New York.Regards Michael

2/10 Terrible

russel

Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re planning on visiting New York for the first time, you can’t go wrong with staying here. Our room was really nice, clean, comfy, and well kept. The staff were friendly and had the room ready earlier than the initial check in. Would definitely stay here again for future trips.
Stayed 2 nights in Dec 2023
Response from Liron on 29 Jan 2024
Hello Jorge, Thank you for your kind review, we are so pleased to hear that it was a pleasant experience. Hope to see you again! Kind Regards,

10/10 Excellent

Hecht

Great!
Stayed 2 nights in Dec 2023

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service
The best thing is the location
Stayed 4 nights in Nov 2023

10/10 Excellent

AMMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem
Stayed 2 nights in Nov 2023

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay at this hotel again. Charming, convenient location, well-appointed, clean, friendly staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Steven Dexter Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Travelled with group
Great location - walking distance to many attractions in the SoHo area! Fabulous courtyard for breakfasts and end of day wine, away from the hustle of Broadway.
Stayed 3 nights in Oct 2023

10/10 Excellent

Barbara, Toronto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous quiet oasis in an excellent location with helpful friendly staff. Wonderful place to stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
we loved the Broome Nyc! It was cozy, private and clean and the service was outstanding! Location is perfect! close to great shops and restaurants! Its in our plans to stay at this hotel when we return to NY
Stayed 3 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Stayed 1 night in Sep 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel but a bit tired. Rooms need refurbished.
Stayed 5 nights in Sep 2023

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
romantic stay at the Broom
this a great little hotel en the middle of SOHO. room are nice and the breakfast amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel cares about the details. From design of the room to the selection of toiletries, to the breakfast. These choices made the experience better. The staff were so kind and helpful as well. Wonderful experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Lionel

Stayed 2 nights in Aug 2023

10/10 Excellent

KATE

Stayed 1 night in Aug 2023

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel!
Wonderful boutique hotel in the heart of Soho! Highly recommend it!
Stayed 2 nights in Jul 2023

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful room and bathroom, lovely breakfast cafe, quiet for sleeping at night - everything was perfect. I hope to stay here again soon!
Stayed 2 nights in Jul 2023

10/10 Excellent

Troy

Stayed 2 nights in Jul 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast exceeded expectations, with healthy options, eggs, beautiful yogurt artesian granola with fresh berries parfait and espresso drinks included, made to order. Also available up to 10am which is later than many places. Great air conditioning, quaint, quiet, and in a lovely neighbourhood of the city with a local vibe. On our particular arrival, we could start exploring while our bags were left at the Broome and transported to our room, which was ready for check in two hours early! Prompt and helpful correspondence with Jordan and front desk staff. Excellent gem to stay in Soho.
Stayed 3 nights in Jul 2023

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet little boutique property in the middle of Soho
Stayed 3 nights in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Raving about this property!! Quiet, comfortable, awesome breakfast, big rooms, great neighborhood!! A bit pricey but worth every penny!!
Stayed 1 night in Jun 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, quiet place to stay and relax in a fun, high energy, hip area. The breakfast was delicious and the courtyard is beautiful. The staff was very knowledgeable and went out of their way to help with transportation, restaurant recommendations, Central Park walks, etc. I will definitely stay here again when I return to NYC.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ava

Stayed 1 night in Jun 2023

10/10 Excellent

Holly, solana beach

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint boutique hotel. No parking there. Friendly staff.
Stayed 1 night in May 2023

6/10 Okay

Anne, Norwalk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet, great location, very nice room and bathroom. Front desk staff and breakfast staff were wonderful. Breakfast was very good. No one at front desk in evening or at night which felt unsafe.
Stayed 1 night in Apr 2023

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy-muted elegant room
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff offered first class service.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super quiet and charming
Stayed 4 nights in Feb 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Broome is perfectly located, the entire staff was most helpful, the included breakfast was surprisingly superb. My room was a good size for NYC. I will definitely be returning!
Stayed 6 nights in Feb 2023

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Broome. The staff was so nice with us, we felt really safe, and of course, we loved the area. Could not have been more convenient. Our room was very quiet and clean. 10/10 would definitely book and stay here again.
Stayed 1 night in Feb 2023

10/10 Excellent

josh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in Soho
Stayed 1 night in Feb 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem of a hotel - small, quiet, well appointed in a great location with pleasant, competent staff. Breakfast is included and served in a lovely cafe located at the back of the hotel, looking over their central terrace. I have never had a quieter room in New York including at much pricier hotels. Super comfortable and just a lovely space. The only downer is the front door is hard to find. Signage would help!
Stayed 2 nights in Jan 2023

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go! It’s great!
Amazing boutique hotel! Super clean. Desk attendants so helpful and considerate. Lovely little garden dining area for free breakfast. Quiet. Highly recommend. Definitely my new go-to for staying in that part of the City.
Lovely breakfast with special coffees, teas, croissants, etc.
Cute courtyard for breakfast!
Stayed 4 nights in Aug 2022

10/10 Excellent

Megan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay! Everyone was very pleasant and welcoming. Morning breakfast was a great start every day.
Stayed 2 nights in Aug 2022

10/10 Excellent

cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel! It’s a beautiful boutique hotel tucked away in the middle of soho. Perfect location, close to shops, neighborhoods and transit. The staff goes the extra mile with little details, the complimentary breakfast is so over the top and the rooms are perfect. It’s very quiet and you can’t hear any street noise. Will definitely be back!
Stayed 3 nights in Jul 2022

8/10 Good

Shakeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the Hotel is amazing
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Beautiful location. Amazing boutique hotel.
Stayed 2 nights in May 2022