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The Paul Hotel NYC

4.0 star property
Art Deco hotel with rooftop terrace and 24-hour business centre

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Photo gallery for The Paul Hotel NYC

Terrace/patio
Lobby
Dining
Exterior
Interior
The Paul Hotel NYC sits surrounded by iconic New York landmarks while providing a sophisticated retreat from the city bustle. Visitors can take in stunning Manhattan views from the rooftop terrace, relax with drinks at the bar, or use the 24-hour business center when work calls.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry

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About the area

Located in Manhattan, a neighbourhood in New York, The Paul Hotel NYC is near a metro station. Empire State Building and Times Square are notable landmarks, and the area's natural beauty can be seen at Union Square Park. New York University is another place to visit that comes recommended.
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Map
32 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Grand Central Terminal - 16 min walk - 1.4 km
  • New York University - 5 min drive - 2.8 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪Pergola - ‬2 min walk
  • ‪Lady M Cake Boutique - NYC - ‬2 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk

About this property

The Paul Hotel NYC

Upscale hotel near Empire State Building
Located close to Union Square Park and Times Square, The Paul Hotel NYC provides a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and free newspapers
  • Multilingual staff, outdoor furniture and a front desk safe
  • Guest reviews speak well of the walkable location
Room features
All 122 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 45 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 45 per day)

Food and drink

  • Daily breakfast to-go available 7:30 AM to 10:00 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 14 March 2023 to 31 July 2024 (dates subject to change).
This property will be closed from 28 February 2023 to 31 March 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 21.72 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Housekeeping
  • In-room bottled water
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately USD 18.00 for adults and from USD 18.00 for children
  • Airport shuttle fee: USD 22.00 per person (one way)
  • Self-parking fee: USD 45.00 per day
  • Nearby parking fee: USD 45.00 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Paul Hotel New York
Paul Hotel
Paul Hotel NYC-Chelsea
Paul NYC-Chelsea
The Paul an Ascend Hotel Collection Member
Paul Hotel NYC-Chelsea New York
Paul NYC-Chelsea New York
The Paul Hotel NYC Hotel
The Paul Hotel NYC New York
The Paul Hotel NYC Hotel New York
The Paul Hotel NYC Chelsea Ascend Hotel Collection
The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member

Frequently asked questions

Is The Paul Hotel NYC pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Paul Hotel NYC?

Self-parking is available for USD 45.00 per day.

What time is check-in at The Paul Hotel NYC?

Check-in start time: 3:00 PM; check-in end time: 11 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Paul Hotel NYC?

Checkout is at 11 AM. Late checkout is available for USD 150.00 (subject to availability).

Does The Paul Hotel NYC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22.00 per person applies.

Where is The Paul Hotel NYC located?

Located in Manhattan, this hotel is within a 15-minute walk of Empire State Building, Union Square Park and Times Square. New York University is 1.6 mi (2.5 km) away. 28 St. Station (Broadway) is only a 2-minute walk and 28 St. Station (7th Av.) is 6 minutes.

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Reviews

The Paul Hotel NYC Reviews

7.0

Good

7.6

Cleanliness

8.6

Location

7.4

Staff & service

6.8

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 259 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 130 out of 1001 reviews

Reviews

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So Far so Good

Nice Stay
Stayed 4 nights in Oct 2022

8/10 Good

Daniel James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close walk to all that Manhattan has to offer. Clean & comfortable rooms with comfy bed. Friendly staff. Great stay, would definitely stay again.
Stayed 4 nights in Nov 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service

10/10 Excellent

Gurjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

10/10 Excellent

Khaldoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will go back there again

very clean i slept good
Stayed 1 night in Oct 2022

10/10 Excellent

Esterio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and pleasant

Wonderful
Stayed 1 night in Aug 2022

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms - stylish and clean. Good access to public transit. No breakfast in the hotel but several good places within 10 minute walk

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was shut down. I had to go to a new hotel.
Stayed 1 night in Mar 2023

2/10 Terrible

HENRY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
avoiding this hotel
Stayed 3 nights in Aug 2022

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently comfortable in excellent location

This was probably my 10th time staying at the Paul. Consistently comfortable place to stay in a really great NOMAD location. Staff was professional, good bed, decent sized room with good view and well designed. Everything was very clean and well maintained. Nor Lux but solid place I will definitely stay at again.
Stayed 1 night in Jan 2023

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine!

10/10 Excellent

Sezgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Friendly and helping workers
Stayed 4 nights in Sep 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

It was good. Only stayed one night. I would have liked a bigger room. But, it was clean and bed was comfortable.
Stayed 1 night in Nov 2022

6/10 Okay

Lori

Liked: Staff & service, property conditions & facilities
Excellent location for walking to many places, close to train station for airport transport. Window opens for fresh air! That was great. Automatic light in bathroom randomly turned on at all times of night waking us up.

4/10 Poor

Juan

It was comfortable but had roaches ☹️ Parking lot I was referred was closed🙄
Stayed 1 night in Aug 2022

2/10 Terrible

Rohan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked a queen bed and they gave me a bunk bed room
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Pretty Good Stay

Everything was great, except stained sheets with hair. Also towels were very small. Other than that great service, nice room, great view. Thank you
Stayed 1 night in Jan 2023

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The welcoming was just ok . location was alright, the bed was very comfortable. I liked the bathroom and shower. Although the construction across the street was very noisy I was on the 5th floor. By the photos on line I thought the bar whould be open.
Stayed 5 nights in Nov 2022

4/10 Poor

Richard

Disliked: Amenities, property conditions & facilities
The location is excellent, close to everything but slightly away from the relentlessness of Times Square (for example). I’m sure that a few years ago this place was in great shape, but has been allowed to fall into disrepair, broken furniture and cabinets, closed down restaurant etc. for the price it should be much better.
Stayed 3 nights in Dec 2022

6/10 Okay

Ashley

The Hotel was in a good location, Not to be I would say like a 3 star experience. The main issues we had were that the walls and windows were so thin both rooms were very loud even during the night time and the pillows had no pillowcases on them which is a little gross.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean. They only thing is that the windows were so dirty from the outside it was hard to see out of them. Get a window washer!!!!!!!!

2/10 Terrible

Niall

Disliked: Cleanliness, staff & service, property conditions & facilities
Very last minute change by hotel/Expedia left me staying in another hotel
Stayed 7 nights in Mar 2023

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly everything was fine and the Paul is always a great deal. Only weird thing was that this is the first time i have stayed there and there wasn't a coffee maker in the room?
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I learned my lesson. Read the reviews. I left after one night and went to another hotel due to the conditions.
Stayed 2 nights in Sep 2022