Newcastle-Under-Lyme Holidays

Didn’t like the number of jet airplanes flying overhead

Charles Hope was such a great stay! If any problem did arise they sorted it with in seconds. I highly recommend!

While the bathrooms and kitchen look quite new and fresh the apartment was a bit dirty and smelly. Many of the walls and furniture were significantly marked, there was rubbish in one of the bins and a pile of what I can only assume was used towels and sheets in the laundry. We had to keep the windows open for our stay to air the place and wash all our clothes after becasue of the lingering smell. The ensuite was a bit smelly, but we could only shower there as there is no seal around the shower screen in the main bath and it floods. The kitchen has basic provisions for cooking although the oven did not work.

5 minute walk from Picadilly station, upon arrival staff nice and friendly, room was clean and beds were comfy, convenient to places we needed ie ao arena, breakfast next morning was enough and mixture of cooked and cold foods (if i had one complaint they stopped the buffet style and said order from kitchen but we had alread had enough), check was easy.

Fun, unique hotel and the restaurant is great too. Only complaint was that our beer fridges (yes, there are two) were not working so we weren’t able to have cold beer in the room which was something we weee kind of looking forward too. Also several outlets in our room did not work which made getting around in the morning a little challenging trying to find an operating outlet for hair dryers and such. We had fun, the location was convenient and the quirky room was unique and fun. The staff was super friendly and accommodating but were not able to help us with the fridge issue. Not a huge deal but just a bit of a bummer.