Newcastle-Under-Lyme Hotel Guide - New Vic Theatre hotels in Newcastle-Under-Lyme, United Kingdom.

"Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!"

"We enjoyed our stay. The host was most gracious. "

"Couldn't fault hotel woll definitely stay again."

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Staff were so helpful and it was a lovely hotel, everything was clean, we enjoyed our stay and had lovely breakfast also children go free for breakfast so that's a bonus, would definitely want to stay again when in the area."

"Excellent "

"Although the hotel would benefit from some updating it was really clean and the staff were very friendly and helpful. We had breakfast and an evening meal plus bar drinks and it was extremely good value for money. The meals were all home cooked and delicious."

"Good communication for check in, easy and faster Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch Easy check out, thanks for everything "

"Was a nice stay "

"Nice place"

"Under renovation currently. There was a high smell of paint in the corridors and in the room. The staff were excellent. Location is good"

"The place was very nice I didn’t partake of the food because I had brought my own But the staff was very friendly and it was a nice stay I may return someday and next time I will have breakfast"

"clean and tidy"

"Room was spotless, the gentleman that shown us around was very helpful. Would stay there again "

"The rooms are clean and tidy but the tv does not work on what I call normal tv you have to try and download BBC IPLAYER OR NETFLIX"

"My stay was amazing and lovely "

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

"The room was relatively clean, the staff were really helpful, especially with guidance on how to access the hotel due to buss restrictions. The Tav didn't work but it wasn't a problem for the stay, but the staff tried to solve the issue but with no luck. Overall a pleasant stay."