Newcastle-Under-Lyme Hotels

"Friendly warm excellent service from receptionists to the breakfast service. Beautiful room 105 with views of nature & the canal. Exquisite specail historical place to be and spend time. You feel very welcomed "

"We had a great 3 night stay the weekend before Christmas. Breakfast was included in our rate at the adjacent pub and it was fab - all cooked to order plus a continental buffet, and some choices too (full english, sandwiches, avocado and poached egg on toast etc). Hotel was nice a quiet, plenty of free parking. Beds were just a little bit too hard for us but we had busy days out so we slept well anyway. Would definitely stay again when visiting the area! "

"Clean + friendly staff + good for families "

"For £60 a night the room was great with a large, clean bathroom and a double bed and sofa bed. The breakfast was included and had plenty of options (no fried eggs of that is a deal-breaker for anyone, just scrambled). There was even a gluten free section. Despite the hotel being extremely busy the staff were very polite "

"Room was lovely, the staff helpful and friendly and the swim and sauna such a relaxing way to finish the day. "

"The hotel is so beautiful, we have booked a return visit for two nights the The end of January. The warm hospitality, beautiful clean rooms, hot water, stunning gardens "

"Room was lovely and generally we enjoyed our stay . The room cleaning lady was really helpful and spotted we had left the dogs bed in the room and came out with it as we were leaving so many thanks to her The only negative of the stay was the female member of staff in the bar and restaurant area.. I would say her attitude was very negative and seemed like she didn't really want to help or even be there . We had finished our breakfast and I went up to order extra drink When she came with the drinks I had put all the plates and cups together so who ever came with the drinks they could clear the table but this individual didn't even consider to take them away..I had to call her back to clear the table as she was walking away and seemed miffed I had called her back .. Not sure her name but I've come across her before and had the same attitude... Very abrupt individual unfortunately Apart from her it was a lovely stay "

"The room was spotless, lovely beds and pillows everything was perfect in the room, loved the Elemis products in the bathroom. Dinner was superb I recommend the Burger! Breakfast was cooked to order it was served hot and was so tasty, Claire&Olga looked after us very well, lovely ladies, Alison and the reception team made us very welcome and were very helpful, we will definitely be back! "

"Everything was perfect, room cleaned and fresh towels everyday. Bed was comfortable and room was warm. Breakfast was hot and a good variety of cooked and continental to choose from. Perfect location for Stoke on Trent and motorway. Staff were lovely, friendly and helpful throughout stay."