Newcastle-Under-Lyme Hotel Guide - Royal Stoke University Hospital hotels in Newcastle-Under-Lyme, United Kingdom.

"Clean, quiet and helpful staff"

"Cleanliness, location, parking"

"Fantastic place to stay with friendly staff, everything looks brand new! The rooms are well equipped. Nespresso, tea, biscuits, water, fresh milk, fridge & safe. Room was spotless and round it of with a complimentary breakfast. Outstanding! Would highly recommend "

"First time we stayed at double tree Stayed as a family two adult and two children Nice atmosphere Nice lobby and common areas Rooms are to a good standard Staff are lovely During our dinner the dinner party sitting next to us the child had an asthma attack in the restaurant, it was a pleasure to see all the staff provide immediate assistant to the table, bringing water, some ice cream for the young child after he calmed down, the restaurant team also alerted reception who also checked on the guest, it was a real pleasure to see how empathetic the team reacted to a guest in need even the young. Doubletree by Hilton would be our first choice in the future Thank you for a lovely stay "

"Don't know what the room was like because it became 'unavailable' two days before my stay"

"Clean room and toilet, staff are very responsible. Really enjoyed it"

"Staff are superb at the hotel. Fairly standard holiday inn of this age- dated in places but not terrible and clean and tidy. Good location next to motoway and on edge of Stoke city too"

"Great little find this. After being let down last minute for a room elsewhere. I booked a room less than 24 hours before. I was contacted to arrange check in and the host was very welcoming and informative. Very spacious en suite room as well for the price, with tea and coffee and a smart TV as well. Thank you"

"Property owners agent (Travelnest) decided to cancel my booking without instruction. This caused a payment issue which ended in the property owner making threatening calls in regards to payment and demanding direct payment. This caused untold stress on my family to secure there stay for the second night stay. On top of this the kitchen did not have all of the necessary utensils needed to be able to prepare food, the downstairs toilet isnt fitted securely to the floor, plaster damaged in several room and the kitchen floor was filthy. The location is very busy with a lot of traffic noise including a lot of emergency vehicles. We wont be back"