Newcastle-Under-Lyme Hotel Guide - Royal Stoke University Hospital hotels in Newcastle-Under-Lyme, United Kingdom.

"We enjoyed our stay. The host was most gracious. "

"Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!"

"Excellent "

"Good parking ,excellent service by the manager "

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Couldn't fault hotel woll definitely stay again."

"Nice place"

"Clean comfy room, will stay here again"

"The window in the room had a great view."

"The place was very nice I didn’t partake of the food because I had brought my own But the staff was very friendly and it was a nice stay I may return someday and next time I will have breakfast"

"Stayed for 3 days n l must say the beds are super comfortable,the toilets always clean and the rooms where so clean as well would book again "

"My stay was amazing and lovely "

"When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am."

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"Dirty unsafe not as described"

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

"It was extremely disappointing to discover that the photos on the website did not reflect the reality of the property. Upon arrival, the house looked nothing like what was advertised. I had booked a room for two people, but the space was far too small to comfortably accommodate us. On top of that, the entire house was unclean, which made the stay even more unpleasant. Overall, a very disappointing experience."

"Big rooms, overall good for the price. Fantastic location. Helpful staff."