Search Apart Hotels in Stoke-on-Trent

"Excellent "

"The bathroom fittings were loose and loads of black mould in corners, got food delivered to room & id advise you to save your money & go to McDonald’s across the road "

"We booked a family room for four people, but we were just told it's full. Then hotel offering us two twin rooms instead."

"Very good and clean hotel overall but had an issue with aircon and the night staff very casually said it can happen again at anytime which wasn’t a very pleasant attitude "

"The accommodation stayed in was not as advertised, we hoped it would have been a place that was suitable for a night, but it just created worry and discomfort the entire time staying there. The first room we were presented with was not at all as expected, the walls were stained with marks and water stains. The bathroom was dirty and unacceptable. The bed covers and curtains were stained and window sill covered in mould. Having asthma I was not comfortable staying in this room. I rang to reception and requested another room and told them it wasn’t at all how it was advertised, which the receptionist didn’t understand why. They provided us with a second room which was larger and slightly better than the first but still not good enough. Stained walls, mouldy curtains and window cills. However due to being exhausted from travels, we decided to just try and sleep for the long day ahead the next day. Both myself and partner were unable to get any sleep as the bed was terribly uncomfortable, we could feel the spring badly through the mattress. I have attached some images for you to see for yourself. This is completely unacceptable even with it being a cheap stay. The images need reviewing and updated on your site as the public should know what their money is buying them. We complained to hotels.com and they were very unhelpful. The hotel told them it was all fine so wouldn’t help us. Not impressed. Do not say here or book through hotels.com. Not even worth it for a night."

" beautiful grounds, the staff were very friendly and helpful wish i could of stayed longer to walkvthe grounds, the food in the restaurant was exceptional "

"Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk."

"The property exceeded expectations! John was super helpful and always answered our questions quickly. And Mandy was so nice and thorough on the house tour and made sure we felt right at home.Cannot recommend this property enough, we’ll definitely be back next year!"

"Plenty of parking with easy access to rooms.Room good size but just needs a bit of attention. Curtains hanging down a bit,2 out of 3 bedside lights not working and some coffee sachets out of date. You have to order breakfast night before,personally dont like this as never know what will feel like,but was beautifully cooked. Easy walk into village where selection of food available for dinner."