Best Western hotels in Stoke-on-Trent, England

"The staff at this hotel were friendly and professional, but also went out of their way with customer service. The outdoor spa area was gorgeous, peaceful and such a special treat. I would definitely book again. "

"My wife and I had a lovely two-night stay to visit Alton Towers and our Beehive stay was perfect. The location is idyllic, tucked away in a little village along the river, whose sound provided great ambiance through our open window (we stayed in the Premier King). It is also extremely convenient for visiting the theme park, less than two miles away with our dinner location of choice for both nights (The Star at Cotton) smack in the middle. We were greeted by Jo, who provided tremendous, friendly customer service throughout our stay including during breakfast, during which we enjoyed high quality English breakfasts w/ coffee, juice, and homemade jams. Our room also had a kettle w/ tea, coffee, hot chocolate, milk, water bottles, biscuits and a fridge. The room is very comfortable and accomodating, having clearly been renovated while keeping its classic charm (smart TV, plenty of outlets incl. USB chargin ports, etc). I really appreciated the nice, large shower at the end of a couple long days. We'd love to stay again and expect to do so. I doubt there is a more relaxing, tidy, tasty, comfortable, convenient and afforable place to stay in the area. The personal touch from our hosts just made everything a little bit better."

"My mum and I had a wonderful stay at this gorgeous hotel. It’s set around a beautiful, tranquil courtyard garden with a Koi fishpond. The room was lovely, clean, fresh and quiet. The owner is adorable, friendly and couldn’t do enough to accommodate us including a last minute room change to a family room. I will definitely be staying here again. If I could give you 10*s, I would. Congratulations on a perfect hotel. "

"Stayed here for 3 nights,room was perfect and food was really good,perfect base if you are going to Alton towers would highly recommend."

"Staff were amazing, location was great and the house was very charming."

"It’s a short stay but had an amazing time. Bed was comfortable and the toilet was clean and tidy "

"the amenities was great and day time staffs were really nice and welcoming. "

"The cold water inlet valve on the shower did not function and it was only by good luck that I did not get seriously scolded by very hot water in the shower."

"We booked this hotel to be near Emma Bridgewater and had never stayed in a Hilton Garden Inn before. We were delighted with the room - larger and much lighter than Premier Inn rooms, larger bathroom, good quality toiletries and very friendly staff. Will definitely look out for this chain in preference to Premier Inns in future! "