Stoke-on-Trent Hotel Guide - Potteries Shopping Centre hotels in Stoke-on-Trent, United Kingdom.

"Lovely hotel and friendly staff "

"First time we stayed at double tree Stayed as a family two adult and two children Nice atmosphere Nice lobby and common areas Rooms are to a good standard Staff are lovely During our dinner the dinner party sitting next to us the child had an asthma attack in the restaurant, it was a pleasure to see all the staff provide immediate assistant to the table, bringing water, some ice cream for the young child after he calmed down, the restaurant team also alerted reception who also checked on the guest, it was a real pleasure to see how empathetic the team reacted to a guest in need even the young. Doubletree by Hilton would be our first choice in the future Thank you for a lovely stay "

"Very Nice Rooms, Comfy Stay, Good Staff.."

"I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. "

"Walkable to city center."

"Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4. The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. "