Stoke-on-Trent Hotels

"Lovely hotel, nice clean rooms with everything you need for an overnight or longer stay. Complete with the polite and courteous staff this made for an overall great experience. "

"We stayed there for ten days and the staff were wonderful and very helpful anytime we needed help with taxis, etc. and the breakfast was always good. "

"The whole experience from start to finish was amazing. Friendly staff met us at reception, when checked in we received warm cookies which were to die for. We had 4 children with us and they had a lovely time. The room was beautiful and plenty big enough for us all. We had breakfast included which was excellent although a little early for us but that was because we had to leave. Would highly recommend and would definitely stay again."

"This is a rather strange property. The building itself has lots of lovely heritage features, giving a good initial experience. Our first room, a 1br suite was themed for the titanic. I don’t mean this in a “it was a disaster and he’s trying to be funny” kind of way, I mean it litteraly was themed for the titanic, pictures of the ship sinking on the walls and cushions of the captain’s face on the bed, as well as newspapers and other memorabilia. Although I understand the captain has a local connection, I can’t help but think this is a bizarre choice for a room theme - it’s more macabre than romantic. Oh, and on a total commitment to its theme, it leaked on the first night, seeing us moved to a less disturbing but still oddly themed room with a Scottish style tartan feature wall and deer/highland cows dressed in suits. The staff were amazing and attentive however, always lots of smiles and friendly, however one odd was that the bar worker was untrained, on his second night, and being supervised by someone who was also untrained on the bar. I appreciate you have to start somewhere, but both staff members struggled to understand the POS and I could only but wonder why his training was not being done by a bar staff member. Breakfast was mostly good, fried eggs are on the buffet, and a request for poached eggs was filled with a smile by a very cheerful chef. The gym/pool was a £5 up charge not disclosed in the hotel description."

"I booked this for my daughter and her partner as part of a surprise birthday trip after they have worked all through lockdown, he took a video and the cottage looked amazing and really inviting, it’s spotless and really comfortable, fair to say they didn’t want to come home. Thank you for making their weekend complete."

"Hot water didn’t work bath had dirt in and beds are very uncomfortable "

"beautifully presented hotel which has had the indoor pool refurbished and a new outdoor pool is planned. The staff were very helpful and professional and the food delicious. I would highly recommend"

"Style and location excellent "

"Very friend and helpful owner. One of the b &b we have ever stayed in "