Stoke-on-Trent Hotel Guide - Dimmingsdale Valley & Furnace Forest Walks hotels in Stoke-on-Trent, United Kingdom.

"We were double booked into the house we had paid for but we were taken to a different one around the corner. For the price we paid it was adequate and clean. Sharing a bathroom with 3 lads who had also been double booked into the same house was not too much of a problem and having a fully functioning clean kitchen helped to catering costs reasonable. "

"Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that. Also...

"Lovely settings very friendly and helpful staff and food was delicious. "

"Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4. The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. "

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"I made a late booking, the hosts were very accommodating throughout the duration of my stay yet. The room gave nice independence. Good WiFi and had everything that I needed. Service was the min"

"I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. "

"Very nice Hotel staff polite and helpful Nice room "

"The cottage is in need of a deep clean. The bed around the mattress was filthy with dust, hair and cobwebs underneath. The same behind the bedside cabinets. The vinyl sofa in the lounge smelt like a regiment of overweight sweaty men had spent a few summers sitting on it and gently marinating the vinyl until it stunk of stale sweat. We had to disinfect the entire thing with spray. It still smelt bad afterwards. One for the local tip I would suggest. "

"Dirty unsafe not as described"

"Overall a fantastic stay. However as we are in our sixties and my husband is 6”5’ the hot tub was on the small side! The staff and food were incredible . Thankyou . "

"Beautiful accommodation, lovely attentive staff in stunning grounds. "