Skip to main content

Empress Inn and Suites by The Falls

2.0 star property
Family-friendly comfort awaits in Niagara's entertainment district, with on-site car rentals and easy access to nearby attractions for the whole family

Choose dates to view prices

Travelers find a welcoming atmosphere at Empress Inn and Suites by The Falls near Clifton Hill. The hotel offers WiFi and a manager's reception, with the Fallsview Indoor Waterpark just minutes away. Guests consistently praise the excellent value and convenient location.

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Fallsview neighbourhood, Empress Inn and Suites by The Falls is connected to a shopping centre. Skylon Tower and Rainbow Bridge are notable landmarks, and the area's natural beauty can be seen at Niagara Falls State Park and Horseshoe Falls. Travelling with kids? Consider Fallsview Indoor Waterpark and Rock Legends Wax Museum. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Niagara Falls travel guideOpens in a new window
Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • Niagara SkyWheel - 7 min walk - 0.6 km
  • OLG Stage at Fallsview Casino - 8 min walk - 0.7 km
  • Fallsview Casino - 10 min walk - 0.9 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Dairy Queen - ‬6 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Close to Skylon Tower and Fallsview Casino, Empress Inn and Suites by The Falls provides a free manager's reception, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self-parking (surcharge) and a TV in reception
  • Helicopter/aeroplane tours, a 24-hour front desk and barbecues
  • Luggage storage, multilingual staff and a vending machine
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch HDTVs with premium channels
  • Balconies, fridges and microwaves

Similar properties

Balcony
Fairway Inn by the Falls
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
6.4 out of 10, 1,009 reviews
Fairway Inn by the Falls

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 14 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/aeroplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking at Empress Inn and Suites by The Falls?

Self-parking is available for CAD 14.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Checkout is at 11 AM. Late checkout is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill and Fallsview Casino. Skylon Tower and Casino Niagara are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Empress Inn and Suites by The Falls Reviews

6.2

6.2

Cleanliness

5.6

Amenities

6.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 200 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 224 out of 1000 reviews
Rating 4 - Poor. 138 out of 1000 reviews
Rating 2 - Terrible. 210 out of 1000 reviews

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, a little outdated but all amenities needed are there and restaurants and stores are all near by. Overall, a very good stay. Would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Magdolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good , we had a clean room and the staff were really nice. It was also really close to the waterfalls
Stayed 2 nights in Aug 2025

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly great location to walk to evrything clean and comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Niusha

Liked: Cleanliness, staff & service, property conditions & facilities
Very amazing nice staff at the front.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean room. Parking on site. Totally walkable to the falls and clifton hill.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was in a great spot, friendly staff and clean rooms
Stayed 1 night in Jun 2025

8/10 Good

Maria Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, quiet and safe place. For me the only missing item was the disposable slippers. Nevertheless the place was great..
Stayed 1 night in Oct 2025

8/10 Good

Youssef

Liked: Cleanliness, property conditions & facilities
Nice and clean to stay
Stayed 2 nights in Jun 2025

8/10 Good

Lay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is good location within walking distance to the falls and others restaurants And it is nice and clean
Stayed 1 night in Jul 2025

6/10 Okay

Helen

Liked: Cleanliness
Convenience: Easy walk to attractions
Stayed 3 nights in Jul 2025

6/10 Okay

maano

we stayed there this past weekend and it was good room was nice every close to everything the fall was 15 min walk will definitely come back and stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to all of activities in Clifton Hill, they let me park my car early so we could start making memories
Stayed 1 night in Jul 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Our stay is excellent.. we have a good sleep love to stay again
Stayed 1 night in Jun 2025

8/10 Good

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! 2 young men at check in were very nice. Room was nice for the price. Would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, and price
Stayed 1 night in Apr 2025

10/10 Excellent

Keerthana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to see so many negative reviews about this hotel but I can assure you that this was a great budget friendly place to stay. It’s close to the Clifton hill and is a great spot to save on parking as well. The staff were friendly . I stayed with my 11 month old baby and they were very helpful with everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Navneet

Liked: Cleanliness, property conditions & facilities
Clean room and nice experience
Stayed 2 nights in Jun 2025

8/10 Good

Nalini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great,but maybe need coffee maker,but other wise it was good
Stayed 1 night in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empress Inn

Great little motel. Close to all attractions. A great value for it's location! Friendly staff, easy check in. I'll be back!
Stayed 1 night in May 2025

6/10 Okay

Aaron

Liked: Cleanliness
Didnt like the staiirs. Great location
Stayed 1 night in Jun 2025

8/10 Good

Somanchi

Liked: Staff & service
The staff was good.
Stayed 1 night in May 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service
Great night spent at the Empress Inn! Yes it is a “two-star” hotel but all we wanted was a clean place to sleep and shower so it was perfect! Bed was comfortable, location was quiet, towels and bathroom were clean! The shower head kind of sprays all over the ceiling and gets on the floor but that’s more of a property issue than a customer issue! Great, budget friendly place to stay in Niagara, and so close to the Falls and Clifton Hill
Stayed 1 night in Jul 2025

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Jun 2025