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The Charles Hotel

4.0 star property
Upscale boutique inn, walk to Niagara River Gorge

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Charles Hotel

Designer store
Property grounds
Premium Room
Daily cooked-to-order breakfast (CAD 25 per person)
Reception
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
209 Queen St, Niagara-on-the-Lake, ON, L0S 1J0
  • Popular LocationNiagara-on-the-Lake Golf Club6 min walk
  • Popular LocationShaw Festival Theatre13 min walk
  • Popular LocationPeller Estates Winery4 min drive
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)71 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Fantastic place to which to relax following an evening at the theatre.
Terence
Jun 13, 2024
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Room options

View all photos for Premium Room

Premium Room

Premium Room

9.1/10 Wonderful

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.8/10 Excellent

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking

7.4/10 Good

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

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Free WiFi
Restaurant
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9.0 out of 10, Wonderful, (841)
The price is €216
per night
16 Jun - 17 Jun
The Shaw Club Hotel

About the area

Niagara-on-the-Lake

The Charles Hotel is located in Old Town Historic District, a walkable area in Niagara-on-the-Lake with good shopping. The area's natural beauty can be seen at Niagara River Gorge and Lake Ontario, while Royal George Theatre and Shaw Festival Theatre are cultural highlights. Niagara-on-the-Lake Golf Club and Simcoe Park are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Niagara-on-the-Lake travel guideOpens in a new window
View more Inns in Niagara-on-the-LakeOpens in a new window

What's nearby

  • Royal George Theatre - 5 min walk
  • Niagara-on-the-Lake Golf Club - 6 min walk
  • Shaw Festival Theatre - 13 min walk
  • Jackson-Triggs Winery - 3 min drive
  • Peller Estates Winery - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 35 min drive

Restaurants

  • ‪The Olde Angel Inn - ‬7 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Niagara Oast House Brewers - ‬3 min drive
  • ‪The Irish Harp Pub - ‬10 min walk

About this property

The Charles Hotel

Upscale boutique inn near Niagara River Gorge
Located close to Niagara-on-the-Lake Golf Club and Royal George Theatre, The Charles Hotel provides a terrace, a garden and a bar. The on-site French cuisine fine-dining restaurant, HobNob Restaurant, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as perks such as free WiFi and room service. Guests reviews say good things about the comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries and hairdryers
  • 47-inch TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 25 for adults and CAD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HobNob Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Built in 1832
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 47-inch TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 25 for adults and from CAD 18 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Charles Inn Niagara-on-the-Lake
Charles Niagara-on-the-Lake
Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn
The Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn Niagara-on-the-Lake

Frequently asked questions

Is The Charles Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Charles Hotel?

As of 14 Jun 2024, prices found for a 1-night stay for 2 adults at The Charles Hotel on 16 Jun 2024 start from €215.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Charles Hotel?

Self-parking is free at this property.

What time is check-in at The Charles Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Charles Hotel?

Checkout is at 11 AM.

Where is The Charles Hotel located?

Located in Old Town Historic District, this boutique inn is within a 5-minute walk of Niagara River Gorge and Royal George Theatre. Niagara-on-the-Lake Golf Club and Lake Ontario are also within 10 minutes.

The Charles Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 415 reviews" "
Rating 8 - Good. 109 out of 415 reviews" "
Rating 6 - Okay. 48 out of 415 reviews" "
Rating 4 - Poor. 20 out of 415 reviews" "
Rating 2 - Terrible. 11 out of 415 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terence, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to which to relax following an evening at the theatre.
Stayed 1 night in Jun 2024

6/10 Okay

Donald, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got moved from the Charles to the Shaw Club due to renovations . Our room wasn't nice and we were looking forward to the Charles hotel.
Stayed 2 nights in Jun 2024

2/10 Terrible

james

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Spiders in the room and doors slamming constantly and noise all through the night.
Stayed 2 nights in Jun 2024

2/10 Terrible

denis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon repas et service au souper Aucun contrôle permis sur la température de la chambre froide et humide. L’hote conserve la manette et aucun chauffage possible. Plancher chauffant défectueux. Cette situation ne semble pas déranger l’hotellier. Hotel disfonctionnel
Stayed 4 nights in Jun 2024

10/10 Excellent

jon, WILLIAMSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Quant, great location, staff super friendly. I will stay there again for sure.
Stayed 1 night in May 2024

10/10 Excellent

Mubasher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall
Stayed 1 night in Apr 2024

10/10 Excellent

sean patrick

Stayed 1 night in May 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience and plan to return.
Stayed 1 night in May 2024

10/10 Excellent

Chandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend get away. We had an excellent stay
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2024