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"Beautiful room but highway robbery for parking and restaurant! I booked a room overlooking the Falls for my milestone birthday and parents' 45th anniversary. The room was much smaller than I expected as I stayed in the same hotel 2 years ago and had a massive room with a sprawling couch and ample area to take pictures. Additionally, there wasn't the hospitality that I experienced the last time which made me want to visit again. The last time, they gave me a free bottle of champagne and chocolate cake. So hospitable! This time, there were a lot of hidden fees. We were told at the door that there is a $75 charge for parking the car. So we were like, we'll park ourselves- well, they didn't give the right directions as we were driving around looking for the place where to park (why isn't there an address on the ticket?!). Then when we got there in the dead of night, there was no one supervising the lot and the lot was not salted and ICY! I almost fell but was more concerned about my SENIOR father as I am still relatively young and tolerate a fall. VERY UNSAFE AND CHEAP! Imagine our shock when we were still charged $50 despite having to self park so far away! At that rate, we should have just found our own parking! What a rip off! Then, we went to Morton's. Granted, the food was good but TOO EXPENSIVE AND NOT ONLY THAT,A RANDOM TOURIST FEE ADDED TO THE BILL. HIGHWAY ROBBERY! Next time, I will REALLY have to consider whether to come here- def not by car, as its not worth it! Do"

"The rooms were fantastic for our wedding. I checked in (Bride) a night early and the front desk lady was amazing, I was in my room long enough to deposit my bag and she called asking if I needed anything and if the room was alright. 100% plan to book there again. "

"The room was spotless and staff was friendly and helpful I would highly recommend this hotel to anyone staying in Niagara Falls. "

"It was great experience "

"Views were great. Staff was attentive , friendly and helpful. The only downside was the elevators situation. It was a very long wait everytime we left our room. "

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"We truly enjoyed our stay at the Vittoria Hotel. The rooms were spacious, spotless, and wonderfully quiet, making it easy to relax. The front desk staff were outstanding — friendly, attentive, and always ready to help with anything we needed. The spa, pool, and fitness facilities were well‑maintained and added an extra touch of comfort to our visit. Overall, it was a fantastic experience, and we look forward to returning, hopefully next spring or summer, for another refreshing getaway. "

"Very good staff, beautiful view of the falls from our room on the 14th floor"

"Room was very clean and the staff were great. "