Tokyo Hotel Guide - Nihonbashi Takashimaya S.C. hotels in Tokyo, Japan.

"The breakfast buffet is good with a reasonable number of choices. Given that this is a somewhat lower-priced, business hotel that is close to Tokyo station, it is very good but not comparable to the better hotels in Japan."

"I'm not prone to leaving bad reviews. This is definitely an exception. When I booked the room it was the most expensive room on Expedia for this hotel and it was titled premium floor. I went to my room shocked at the tiny size so I went back to the desk and asked if there were any upgrades I could buy. I was told there was not for weeks to come. The window in this room is probably 3x3 and they have a film over 80% of it so you couldn't even see out. It felt like a dungeon and extremely claustrophobic. The following morning I noticed most other rooms had a full window that actually opened. I went to the desk and they again told me that there were no rooms available to move to and I was told no one would be leaving in the next couple days. I then saw one room bring their bags out and asked them if they were checking out and they said yes. I went to the desk and was told someone else that was booking for 13 days straight was moving into that room and they refused to move me. As the hours unfolded I watched roughly 15 rooms empty out, all of which had a full window and no film. My experience was by far the worst customer service I have ever received from the hotel. They simply did not care. The premium floor had a pancake machine, water, and coffee. I could care less about any of those things I just wanted a room where I felt comfortable. Not happening here. I hope you don't book your vacation here and experience what I did. "

"Muy limpio y muy bien ubicado"

"Excellent staff and very friendly. Great location with easy access to Tokyo Station. Lots of food options close by."

"The amenities provided were wonderful and the laundry machine actually dried my clothes unlike other hotels. The staff was amazi gly friendly."

"Spectacular hotel with exceptional staff. The largest of any hotel rooms that we stayed while visiting Japan over a two week time."

"The overall setup of the hotel was fine, and the staffing was adequate at the front desk. However, since I booked through Expedia at a fairly aggressive low rate for Tokyo, it appeared that they put me in one of the few "inside" rooms, which was quite small (I would estimate about 150 square feet, about the size of a river cruise cabin, but not as thoughtfully laid out), and facing an interior ventilation shaft. Obviously there was no view, and limited fresh air available. As such, it dampened my enthusiasm for the hotel. The room was adequate, but barely had enough room to turn around in. And no place to store luggage or my clothing, save for a few hangers and a couple of hooks to hang things on. The air conditioning worked fine, but wasn't totally necessary given the time of year when I was here (April 2026). There was a small desk and a stool-like chair. They did have a kettle to make hot water in (important to me, as I am a tea drinker) and breakfast, for what it's worth, was adequate but not remarkable. "

"Very convenient location"

"Breakfast was awesome! We enjoyed our stay in this hotel. Location was great!"