Palermo Hotel Guide - Ninni Cassara Park hotels in Palermo, Italy.

"Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!"

"Staff was excellent . Room was very nice with balcony . Very clean"

"The staff was very helpful and friendly. The hotel had a great location as well. Would definitely stay there again!"

"This hotel is in a great location with all the great sights, museums and eating areas within walking distance. The staff were very Friendly and helpful and the breakfast was great with lots of options."

"Great location "

"The room, staff and breakfast was all amazing"

"Superb. Elegance, opulence, history, luxury. Staff attentive, thoughtful and charming. Beautiful and tasteful modernisation of a wonderful building, with plenty of historic details left to marvel at. We had the most wonderful stay here and will return."

"Lovely helpful staff. Good breakfast. Really clean rooms. Location ideal for visiting major attractions/ busses and trains easily accessible. ? Slight issue with plumbing smell but staff made aware"

"I am not sure who photo-shopped the photos for this property. This hotel needs to state that it is a budget hotel. The description should make it clear that you do not have a bathroom in your room. The bathroom is located across the hallway of our room and makes that difficult to use. The bathroom is private and is yours that you have a key for to use. It was also very difficult to get in contact with anyone to get us onto the property. This property felt more like staying in a hostil and not the type of hotel I would chose to stay. The property was clean and the staff were pleasant."