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Reviews of Aloha Apartments

3.5 out of 5
Aloha Apartments
Taylors Road, Norfolk Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 26 reviews" "
Rating 8 - Good. 7 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia Olive

Travelled with family
Liked: Amenities
Everything was clean and staff were very pleasant and helpful.
Stayed 7 nights in Apr 2024
Response from Aloha on 24 Apr 2024
Thanks for visiting us and leaving your review :) We hope you come back real soon! From all of us at Aloha!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was a great holiday
Stayed 4 nights in Jan 2024
Response from Deej on 25 Jan 2024
Great to Hear you enjoyed your holiday :)Hopefully a return visit one day..

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolute immaculate quiet units, good quality linens, very central position, great pool, lovely staff, beautiful gardens, opposite supermarket and adjoins bowling club which serves great meals... Looked for a fault - didn’t find one! 3rd time we’ve stayed at Aloha and hope to go back.
Stayed 15 nights in Dec 2023
Response from Deej on 18 Dec 2023
Well, we can't fault your review either :) But seriously thanks for coming to Norfolk, staying with us and it makes it all worthwhile when our guests feel they have had the best experience here!

10/10 Excellent

Glynis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. Treated us like we were special all the time. Even made a point, coming out of office to farewel us. Highly recommended.
Stayed 7 nights in Nov 2023
Response from Deej on 11 Dec 2023
We are so glad to hear you enjoyed our customer service, we do treat our guests special as they are special :)Thanks for staying with us and taking the time to leave a review!

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
helpful pleasant staff
Stayed 7 nights in Nov 2023
Response from Deej on 11 Dec 2023
Glad to hear you found us helpful, it's a given friendly helpful staff can make your holiday that much more enjoyable :)

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Quite, clean, well located and large rooms. Great staff. Just a great place to stay
Stayed 7 nights in Nov 2023
Response from D on 30 Nov 2023
Hi! Thanks for staying with us @ Aloha and taking the time to leave a review so we know we are on the right track in terms of Guest satisfaction, then hopefully you will visit again.

8/10 Good

Marieta

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023
Response from Team Aloha on 1 Jun 2023
Hi Marieta,Thanks for taking the time to post a review of your stay with us. Hopefully see you again one day!Thanks again!

10/10 Excellent

Gordana

Liked: Cleanliness, amenities, property conditions & facilities
Property nicely located close to shops and supermarket, but in quiet location.Very clean and equipped with all items necessary for an apartment.Staff very nice and helpful Not very good communications for computer & phone, but I could still manage
Stayed 5 nights in Mar 2023
Response from Aloha Team on 20 Mar 2023
Hi Gordana,So good to have you take the time & leave valuable feedback for us. We are happy to hear our location, along with amenities and staff service was above par. Due to our isolation the internet can be testing at times, glad you managed to work through it! Thanks once again for taking the time, we hope to see you again soon. From all @ Aloha

10/10 Excellent

Melissa

Stayed 2 nights in Apr 2022

8/10 Good

Craig A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In Town & close to all amenities
Stayed 7 nights in Jan 2022
Response from Lydia on 8 Feb 2022
Thank you for taking the time to rate us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Very hot in summer
Clean apartments, all cooking equipment in your room. No washing machine in apartment, need to pay extra. Needs ceiling fans when in summer!! No air con can make it uncomfortable.
Stayed 7 nights in Jan 2022
Response from Lydia (Owner) on 12 Jan 2022
Thank you very much for taking the time to post your feedback. You are right - even though the temperatures on Norfolk Island don't get above 24 degrees, it can feel hot because of the humidity. We do provide pedestal fans as, unfortunately, the height of the ceilings do not allow us to install ceiling fans for safety reasons and air conditioning is not permitted on the island. Again, thank you for you review - your opinion does matter a lot to us!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to everything. Friendly staff. Norfolk is a beautiful place
Stayed 7 nights in Jan 2019

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Unit was very tired and old fashioned, there was mouse/cockroach droppings on my bed, the cleaners made the beds but didn't clean the bathroom, kitchen or vacuum. Paid a lot of money to stay here, was disappointed but paid in advance so couldn't change. Will try somewhere else next time.

10/10 Excellent

Pete and Pat, Cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel well located.
Motel centrally located to shopping village and tour departures. Very quiet area. Easy access. All services provided.

10/10 Excellent

Paulette , Shepparton Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central position
The staff were very happy and helpful, nothing was too much trouble...a happy greeting each day.Pa

10/10 Excellent

Linda, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Service: Flawless; Cleanliness: Immaculate; The staff are genuinely friendly and always very helpful.

8/10 Good

Mike, New Plymouth N Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to main shopping area and restaurants
Norfolk Island is like going back in time, steeped in history and full of very friendly people. Unless your accommodation is close to the main street you will need a rental car. A rental car is the only way to see the island under your own steam. The tours are very good even though quite expensive. Quite cool weather in July so suggest September to March would be better. Must visit Cyclarama and the Norfolk Folk Museum opposite the school. Convict settlement tour is very good

6/10 Okay

Con, Sydney

Liked: Cleanliness, staff & service
Very casual
The property's proximity to town and to the field for rugby league made it a clear choice for our visit. What it lacks in refinement it makes up for in friendliness and convenience. All our requests were met however it must be remembered that it is a motel style and accommodation is very basic. A self contained situation with a small kitchen and basic layout made it acceptable to return to when all our trekking through the day was done.

10/10 Excellent

lyn, Nelson, N Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel, well placed.
We enjoyed our time and explored as much of the Island as we could. It is quite amazing how many ideas have gone into keeping people happy and organised. The escorted tours we took part in we're great and our guides seemed as though they enjoyed what they were doing.

10/10 Excellent

Alan, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Economical;

10/10 Excellent

Jerry, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ian, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Lovely; Great

8/10 Good

Jack, New Zealand - Auckland

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Affordable; Service: Courteous; Cleanliness: Immaculate;