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"Lovely welcome at reception. Room much larger than anticipated. Bathroom ok but could do with an update or a very good clean. Shower was excellent and towels soft and large! We didnt have breakfast as was visiting family so had breakfast at theirs. Beds clean and comfortable. Maybe the mattress was a little on the soft side for me but then i do prefer a firm mattress. Overall i would definitely stay again. Not only is it very convenient for visiting family in the area but its excellent value for money and generally a great stay."

"Can't fault place. Pleasant all round"

"Excellent hotel"

"Really loved the room, very stylish and well presented, clean and well arranged. "

"Great!"

"Excellent stay. Room was spacious and well equipped. Check in was easy and reduced rate for parking at Cabot Circus car park "

"Couldn’t fault the stay. Staff were very helpful above and beyond. Very friendly atmosphere in breakfast. Great stay I’ll be back "

"We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again."

"Excellent hotel. Cheaper than Filton Premier inn but far superior in every way. Comfortable room and bed, great shower. Friendly welcome and all staff seemed to enjoy working there, or at least were highly professional. Excellent overall."