Steigenberger hotels in Northern Europe,

"I had a great stay at the Copthorne Tara Hotel London Kensington and would definitely recommend it. The location is fantastic—just a short walk from Kensington High Street, with easy access to public transportation, shops, and restaurants."

"Very helpful staff. Clean and comfortable. When arrive told was the guest of the day and entitled to free breakfast and late check-out. "

"The room was clean and the staff were amazing! The view from the balcony rooms are incredible!"

"We upgraded to a studio room with a view. Well worth it!"

"Enjoyed our night at the Clayton. Good transportation to airport. Dirty bathroom"

"The room was clean and comfortable however the bathroom was very small and there were no suitable mirrors or lights to do hair and make up."

"Directions from the Elizabeth line are simply poor. The fact you need a you tube video to explain how to get there is concern enough. Room service was just plain bad food - but they have you hostage. It was clean. It is convenient if you need to be at terminal 2 for early flight and want to be on property. Otherwise it is overpriced across the board."

"When checked in, the iPad doesn’t work while typed in my information. That is your only way of check in and out, it should have been check daily are they working properly or not. Apart from that room is what you need for a night stay. There only one towel each. Face towel would have been helpful."

"Customer service at this hotel is superb. Nothing is too much trouble, It’s extremely clean and my room was beautiful. Very comfortable bed, modern tech and lovely breakout/coffee areas downstairs. Would def stay here again"