Northside Hotel Guide - Cheap Hotels in Northside, Richmond

"My daughter was upset about the pool not being open but I wasn't surprised as it was only the end of March. There was a lot of noise due to the airport which is noticeable but I had no issues with it. I always have music or tv on so it didn't bother us. I wasn't happy that there was no freezer in the fridge because I couldn't keep my ice packs frozen for my snacks during the day. I'm diabetic so I was happy to have a fridge to put insulin in, but I needed the ice packs to stay frozen so I could use them while I was out during the day. That also meant I used real ice to keep my insulin cool on the 10 hour drive home which resulted in a few things getting wet but oh well. Otherwise, it was a good stay."

"Staff was great but the room was not. It looked like someone had been lying in the bed before we arrived, there were towels missing, the furniture was old and worn, and it was really loud outside the room. Will never return. "

"My experience at this hotel was extremely disappointing. The room door would not close properly unless it was slammed, and the trim around the door was dirty and visibly falling apart. The $20+ buffet breakfast was completely unacceptable — poor quality and not worth the price. More concerning was the ongoing construction noise coming from the adjacent room, including drilling, grinding, and loud music. When I raised this with the front desk, I was repeatedly given inaccurate and dismissive explanations (cleaning staff, outside traffic, nearby construction), none of which aligned with what was clearly audible from within my room. I even asked staff to come to the room to verify the issue themselves, and no one ever showed up. Despite all of this, I was not offered a room change or any resolution. This level of service and lack of accountability is unacceptable. "

"It was bare minimum "

"Very enjoyable experience "

"Location was Ok Hotel is dated not up to the standards of Hamptons or Holiday Inns Express hotels. "

"Location great. Staff great. Very clean. But under needed updating. The new mattresses were in the walkways. Painting needed attention. Some better decorations as this is really a beautiful property and should shine. Very comfortable bed by the way. Would recommend and will definitely go back to again."

"The trash in the hallway was an interesting thing though i didnt mind it much. Must be an unspoken rule that the trash is taken out that way as room service won't enter your room till you check out. Each sheet or cover on the bed had at least one cigarette hole burned through it. I could tell cause it was hard and charred around the edge of the hole. The place semi-regularly smelled of weed as well. Other than that it was an adequate stay for a convention over the weekend. "

"Hotel was very clean and staff were all very nice"