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"Loved the extremely prompt service from housekeeping, and loved the coffee shop/bars/ restaurants in the building. Fantastic stay!"

"we are elderly and we were booked in a third floor room. The elevator did not work during our entire stay. plus the room key they gave us did not work. I have a bad back and my husband has bad knees. we had to do 3 trips to bring up our luggange and get a room key that worked. This was unacceptable"

"I didn’t feel safe. It smelled like cigarettes. The walls and floors were filthy. 10/10 do not recommend "

"Only thing that wasn't perfect about stay is that we couldn't stay any longer!!"

"It was unfortunate that the parking lot was closed. There was not enough parking across the way & we didn’t feel like we could leave when we did find a place to park or we wouldn’t get another place when we came back. Our room was nice & the breakfast buffet was good. The vending machine on 5th floor did not work."

"The young man working the overnight front desk should be running his own hotel one day! I’m rarely impressed with professional acumen, kindness, and sincere effort to go above and beyond. I literally watched this young man treat a dozen or more people checking in with such professionalism that I was astonished. The rooms are extremely big, super clean and they have an indoor pool, I however, it was freezing cold.. the breakfast exceeded expectations. I think it’s a wonderful hotel at a perfect location and definitely a competitive price. If I ever roll through Des Moines again, I will stay at this property."

"This hotel was not cleaned and falling apart. Our room was disgusting and the hotel was not safe. There were homeless people in the lobby and using the bathrooms inside the hotel. We ended up getting a refund and going to a different hotel."

"Breakfast was fresh and good. Wonderful firepit and so relaxing! Hottub was broke down. But had a very good time."

"Parking was great & even happier that it was free to park! Breakfast was ok, typical breakfast but nothing fancy. However it was nice that it was included. Room was fabulous!"