San Juan Hotel Guide - Ojo del Buey hotels in San Juan, Puerto Rico.

"Staff was great. The room was outdated but it was worth every penny. It was clean, the amenities were great. The food and drinks were great. Was it a 5 star hotel? No. Was is worth it and some yes. I would stay here again, and recommend it to friends and family. I"

"Room was very clean. One night smelled so bad like good but the rest of the days was great. Employees are friendly. "

"Excelente servicio "

"Upon arrival we had no water, one of the bedrooms did not have a working a/c and their was a smell throughout that seem to be coming from dirty, moldy living room curtains. The owner Wilberto Gonzalez, lied and stated there were water issues occurring throughout the area. He also stated frequent power outages affected the a/c. We could not bathe causing an uncomfortable night and we could not flush the toilets. Mr Gonzalez stated he would have repairs made in the morning. The next morning we spoke to the neighbors who stated it had been a long time since there was any issues with water or electric. One neighbor said he could check to see if water was intentionally turned off. It was and he opened it up for us. Upon turning the water on there was water leaks coming from one of the bathroom sinks. Upon inspecting, it was noticeable that the leak was old since the interior of the cabinet had visible water damage. The water was continuously leaking. We also heard a loud stream of water coming from laundry room. Upon inspecting we found the water knob in laundry sink was broken and the water could not be turned off. Obviously Mr Gonzalez knew this and thats why water valve had been turned off. We were a group of 6 in our 60s and breathing moldy air got us all sick. He stated he would refund us the cleaning fee and blamed the cleaning lady. We checked out he ceased all communications only stating he had not received payment from Vrbo. We are asking to be given a full refund. "

"10/10"

"Fantastic. Recommend!!!"

"Hot water runs out quick but overall very nicely done and clean. Great a/c!"

"Even though finding the place was a little tricky arriving late at night, Melba was always available and would respond immediately. There was no power for most of our stay due to the island poor electric infrastructure, but she was very quick trying to make our stay more enjoyable and even hooking up to a generator. The area is close to the beach and great restaurants. The swimming pool was big, clean and inviting. Our kids had a lot of fun there. We enjoyed our stay."

"Great location! The sound of the waves crashing on the rocks was awesome. "