Royston Hotel Guide - Orwell Clunch Pit hotels in Royston, United Kingdom.

"Lovely warm pool"

"Lovely, clean room, comfortable bed and friendly staff. Parking was available under the building &, with a bus stop just across the road, access to the city centre was easy. We had breakfast on our last morning which was fresh & had everything we wanted."

"St"

"Friendly staff, great local pub feeling. Rooms in separate building, nice and quiet. Comfy bed."

"Lovely room Excellent food Thank you - I will be back "

"Beautifully arranged and spotlessly clean. Wonderful selection of breakfast goodies along with tea and coffee etc was a welcome touch. Good communication, with comprehensive instructions for check-in. Would highly recommend."

"I am sorry to say that our stay was unexpectedly very bad. Even as we checked in the property was cold. There was NO HEATING and no HOT WATER. After many tephone calls we were told that the we boiler was not functioing. We were given grossly inadequate heaters which did little to correct the situation. It completely wrecked the evening which was the celebration of my wife's 70th Birthday. Our first night was a nightmare with no ability for us and our guests to have shower for two full days even after the boiler was fixed late evening on the second day. In the absence of the hot water, even the addition of the two stable rooms, my guests have we complained to me bitterly. 7 of us were elderly guests with health issues and a 2.5 year old baby, so you can imagine the risks we were subjected to. There were water leaks in two of the bathrooms. Wendy the site manager did her best to help. Took on personal responsibility to solve the issue, but in the absence of effective technical help, she wasn't able to resolve the issues. I demand a full refund of my payment as the basic nessecities were not provided, and we had no option to find suitable alternative accommodation for so many guests at such a short notice. "

"The house is very spacious and perfect for family weekends. James made sure the house was warm and hot tub was ready for our arrival. Only downside was more care was needed on level of cleaning throughout the house. That said, James was receptive to this feedback."

"The tv had no channels on it and wouldn’t connect to the internet so was useless. The guest next door we’re playing loud music way past 11 pm out on the balcony."