Royston Hotel Guide - Serpentine Lake hotels in Royston, United Kingdom.

"Absolutely beautiful hotel, got checked in swiftly by Emily who was absolutely wonderful throughout our stay, very accommodating and nothing was too much to ask. We did have issues with heating but the gentleman on the night shift provided us with heaters that were more than sufficient heating our room up perfectly. Room was spotless, cleaned by Beti, thank you! Buffet breakfast was plentiful and filling, everywhere looked very clean and welcoming. We look forward to coming back again!"

"Breakfast was good"

"Great stay over Christmas. Great communication with the hosts. Clean and well equipped. Thank you so much for the stay. "

"Very pleasant accomodation"

"Little Barn was a lovely place for a short break, it was very clean and comfortable. The breakfast items were of a good quality as were all the toiletries, we were very impressed. The location was idea for driving to the nearest park and ride into Cambridge and was very quiet. It was not warm enough for us to sit outside unfortunately but the garden looked beautiful. We would love to make a return visit in the summer.One small suggestion would be the provision of a sharp knife for cutting up fruit etc."

"Very clean and very comfortable, with very good air conditioning - very welcome on the hottest day of the year! My only criticism is the booking process guidelines are not clear and the online system needs improvement. It was not made clear that we would not receive the email with access instructions until the security process was completed and the deposit paid. Then, when trying to pay the deposit, it was not clear that Amex was not accepted and the system just said "declined" right at the end of the process. So we had to make a couple of calls to the 24/7 helpline to clarify check-in which was annoying, although they were very helpful. We would definitely stay again as the rooms were fabulous, but for first-time guests the process should be clearer."